She was very professional, very knowledgeable about the situation at hand with my car. I was very impressed and happy my repair was done so quickly and professionally.
Thank you
10/2/2024
Barbara S. VERIFIED CUSTOMER
Always get great service.
10/2/2024
Meghan H. VERIFIED CUSTOMER
Thank you for accommodating a loaner for me today so my toddler could still nap. Much appreciated
10/2/2024
Carolina C. VERIFIED CUSTOMER
Leigha was wonderful! This was my first experience in your service area and it was great!
10/2/2024
Donna D. VERIFIED CUSTOMER
She was very helpful and communicated with me throughout my vehicle's service. Also as I brought it back in for a part that was ordered.
10/2/2024
Aaron B. VERIFIED CUSTOMER
The representative was good. She did her job. Where I am struggling is a diagnostic charge. I had an engine noise. It was diagnosed as the oil was low. The oil change clearly fixed that. This is the second car I have purchased and had serviced almost exclusively at Leta O’Fallon. To charge $179 for what was probably less than five minutes of thinking seems like something that could have just been a n/c. Maybe I expect too much. I don’t know.
10/1/2024
Jane B. VERIFIED CUSTOMER
Tyler provided great service. Thanks!
10/1/2024
Troy R. VERIFIED CUSTOMER
Yes, I am happy with the service
10/1/2024
Kay T. VERIFIED CUSTOMER
DaShauna was great!
10/1/2024
Susan R. VERIFIED CUSTOMER
I was disappointed in the amount of time it took for the service and the lack of communication . I chose to wait for my car and was told it would take between 1 1/2 hour and 2 hours. I got the multi- inspection service included with my service pass and Tyler recommended two other maintenance things (at an additional charge). It took over 2 hours and what was more frustrating was that I saw my car driven out of the garage and parked outside, yet Tyler never came to the waiting room to inform me. I saw Tyler walk into a room (not sure it it’s an employee room or whatever) and walk back out and still he didn’t get me. I felt like he had forgotten about me. I got the multi inspection text over an hour ago and no more communication . I finally went into the office area and Tyler was working with a gentleman. I stood there until he saw me and he told me to go back to the waiting room and he’d get me in 2 minutes. This was over the 2 hour mark and I wasn't going back to the waiting room to be dismissed and forgotten about. I understand if things take longer then expected but there was no communication and then when my car was clearly done, there was no urgency getting me on my way.
9/30/2024
Ronald W. VERIFIED CUSTOMER
Keep up the good work
9/29/2024
Cindy M. VERIFIED CUSTOMER
From the moment I pulled in I was greeted and the service was friendly fast and very courteous everybody did an amazing job keeping my vehicle safe I absolutely love my Honda thank you Frank Leta
9/29/2024
Frank Leta. VERIFIED CUSTOMER
She was wonderful.
9/29/2024
Adrianne R. VERIFIED CUSTOMER
Fast friendly service. Thank you.
9/29/2024
Robert M. VERIFIED CUSTOMER
Tim explained all issues pertaining to the service I needed and the technician got my vehicle in and out quickly. Well run service department.