My wife commented on the way home that the Acura service staff always treats us good. Thank you Brad
1/23/2025
Janice A. VERIFIED CUSTOMER
Great service crew!
1/23/2025
Robert E. VERIFIED CUSTOMER
Appreciate the timely service!
1/23/2025
Charles W. VERIFIED CUSTOMER
I appreciated that Brad took care of my RDX and identified all of the service needs along with scheduling the fuel pump recall work. Brad also provided me with a loaner vehicle while my vehicle was being serviced. The cost for all of the work accomplished was very fare.
1/23/2025
Ava S. VERIFIED CUSTOMER
Great service department! Thank you!
1/23/2025
Chris O. VERIFIED CUSTOMER
Derek Owens put in extra time and effort to research and find the right tires for my RLX. I explained to him why I was considering going somewhere else, but Derek gave me the personal attention I appreciate from Springfield Acura Service. The professionalism and genuine caring is why I keep returning. Thank you Derek.
1/22/2025
Taylor Z. VERIFIED CUSTOMER
My car was dropped off with a check engine light at my work. I had to drive it back to get it looked at again for tomorrow. Also it took 2 and half hours when I was I was told it would take 1 hour because they ordered the wrong part. This has cost me extra time away from work that I should not have had to do and it is frustrating beyond belief.
1/22/2025
Matt W. VERIFIED CUSTOMER
Great service great communication
1/22/2025
Matthew M. VERIFIED CUSTOMER
Excellent service!!
1/21/2025
Jennifer C. VERIFIED CUSTOMER
Many thanks to Brad and the Acura team. Got me in with short notice and replaced my battery for a very fair price.
1/21/2025
Linda P. VERIFIED CUSTOMER
Outstanding service, enjoyed the experience. Thanks!
1/21/2025
Kimberly M. VERIFIED CUSTOMER
Brad provided detailed explanation of the service the team provided.
1/19/2025
Robert S. VERIFIED CUSTOMER
Service in Springfield Acura was excellent. Not pleased they did not have my appointment as it was scheduled by phone. Apparently a centralized appointment system set appointment but did not let them know. Courteously Springfield Acura resolved the issue Andrew Horton was excellent to work with.
1/18/2025
Veola R. VERIFIED CUSTOMER
Great customer service
1/18/2025
Steve A. VERIFIED CUSTOMER
Your employee was very courteous and professional. It was a pleasure dealing with him.
1/17/2025
Phillip J. VERIFIED CUSTOMER
Quick service this morning. Thank you
1/17/2025
Barbara H. VERIFIED CUSTOMER
Nice polite gentleman.
1/17/2025
Linda P. VERIFIED CUSTOMER
Make it a good one
1/17/2025
Tom B. VERIFIED CUSTOMER
Andrew also takes care of my service and repair needs on our MDX. I feel confident that when I’m ready to trade for a newer model I will receive top dollar given the service records Andrew Horton has on file at the dealership. I tend to be very brand loyal in my purchases and am convinced that my next purchase will certainly be an Acura MDX. Andrew does a fine job representing the Leta dealership in a very professional manner.
1/17/2025
Garry K. VERIFIED CUSTOMER
Friendly staff there, very comfortable environment.