I am waiting for a cost estimate also sine things noted that are wrong would like photos of trouble areas
Thx
4/19/2026
Kathy F. VERIFIED CUSTOMER
Ana is very competent, professional and very helpful. Really like working with her!
4/19/2026
Michael H. VERIFIED CUSTOMER
Ana was friendly, honest, kind, and professional. Highest ratings to Ana! ????
4/19/2026
Josh M. VERIFIED CUSTOMER
I said I only wanted what was on the maintenance schedule for my car. There were items such as motor oil additives and a chemical flush that added an additional $80 and change to my bill and not part of any normal routine service i’ve gotten in the past there. I wasn’t happy at the lack of disclosure overall.
4/19/2026
Alejandro G. VERIFIED CUSTOMER
Very satisfied with the service and the attention. Thank you very much.
4/19/2026
Joseph G. VERIFIED CUSTOMER
Eric Rodriguez was amazing. In addition to my toyota care service I had an issue with my headlight. Eric made sure I was informed and was very customer service oriented. He made the experience friendly and professional. Will request Eric for my next service.
4/18/2026
Maria R. VERIFIED CUSTOMER
Ray was great! Helped me with my service check-in and renewing my service package. I appreciate his excellent customer service!
4/18/2026
Ofelia H. VERIFIED CUSTOMER
Really nice costumer service
4/18/2026
Angie V. VERIFIED CUSTOMER
I really appreciate the professional service! Eric Rodriguez was so helpful and guided me with my future and service.
4/17/2026
Daniel H. VERIFIED CUSTOMER
There was a significant delay to use the Uber Voucher service as the service members were busy and I ended up being late to work. This was on top of learning that there is no longer a shuttle service, which I had not known since I was not informed properly on the website as the online appointment allowed for me to select this option to receive shuttle services. I am not satisfied with the service completely.
4/17/2026
Meera-Michelle R. VERIFIED CUSTOMER
Frank was so helpful from the start to finish. Appreciate all your help!
4/17/2026
Megan W. VERIFIED CUSTOMER
Ray was very helpful and attentive. Easy to work with and got my questions answered and my car fixed in a timely manner. He is great!
4/17/2026
Ester M. VERIFIED CUSTOMER
Thank you Ana Ochoa for the excellent service you provided
4/17/2026
Albert M. VERIFIED CUSTOMER
Hey Ray, What’s up?????????
4/17/2026
Christopher A. VERIFIED CUSTOMER
Frank was very professional and I love him
4/17/2026
Malcom G. VERIFIED CUSTOMER
There were billing issues that were resolved finally but were strange to say the least
4/16/2026
Suzanne R. VERIFIED CUSTOMER
Great customer service. I really appreciated the Uber ride home and the complimentary loaner car. That was really helpful since my car was a longer stay than I expected. Stephanie was great at keeping me updated also. Knowledgeable and efficient.
4/16/2026
Eric V. VERIFIED CUSTOMER
I thought the maintenance included an oil change but all they did was rotate the tires and your inspection and fill any fluids. I can do all that myself in about half an hour and it takes your team an hour. I find no real value in this service so probably won’t be coming back. After what I spent for my LandCruser I am very disappointed with the service. Last time I came in for a flat tire after 300 miles and I found out 2 hours in the tire balancing machine was broken. After waiting 2 hours for any information I had to go ask what was going on with my car and only when I got upset because I missed an important meeting did they offer a loaner car.