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Real Reviews from VERIFIED CUSTOMERS
Charles B. VERIFIED CUSTOMER
As always everything was professional and it was good to see Leo as well love your all’s attitude…..Tell John MuncieHi!!!
7/22/2023
Basil B. VERIFIED CUSTOMER
Matt, Cole, and Andrew helped me with my unexpected window problem and were very friendly and knowledgeable. Great group of folks!
7/22/2023
Linda C. VERIFIED CUSTOMER
Should I be responsible to pay tax and labor on installing a tire under warranty?
7/22/2023
Joann D. VERIFIED CUSTOMER
Service is always good
7/22/2023
Roy G. VERIFIED CUSTOMER
Very impressed with Dalton
7/22/2023
Delbert B. VERIFIED CUSTOMER
Service was e
7/21/2023
Charles C. VERIFIED CUSTOMER
Seems like 1.25 hrs was a little long for an oil change etc.
7/21/2023
Kathy E. VERIFIED CUSTOMER
The Toyota South team never disappoints. My experience has always been thorough, efficient and friendly. The service department ranks as one of the best! Thank you.
7/21/2023
Kim H. VERIFIED CUSTOMER
Always easy to deal with.
7/21/2023
Roger W. VERIFIED CUSTOMER
All other dealers that I want no part of send me coupons, it’s almost impossible to get a discount on an oil change with you guys. $10 or so would be a nice savings, considering other dealers offer it, or more. Overall you guys are great. Thanks Roger
7/21/2023
Timothy S. VERIFIED CUSTOMER
Going out of their way to get me repayment on the extended service plan I had. Previously I was charged for oil and tire replacement, but he was understanding and fixed it so I would receive a credit and refund respectively.
7/20/2023
Marty D. VERIFIED CUSTOMER
Finished in estimated time. Thank you!
7/20/2023
Steven R. VERIFIED CUSTOMER
The cost for service items texted to me while at the dealership need to be worked on. They were wrong on both text that I received, causing undue stress on my part. Lillie was excellent
7/20/2023
Company T. VERIFIED CUSTOMER
Fleet vehicle.
7/20/2023
David S. VERIFIED CUSTOMER
Everyone was fantastic and even though I was 15 minutes late getting there there was no problem servicing my vehicle and it was done quickly at it with smiles
7/20/2023
Todd C. VERIFIED CUSTOMER
Overall yes. Made trip to Richmond deom Berea ton Pick up van and said was ready around closing. Upon arrival and checking with staff or was not. Was Finished the next day. Confusion on needing a recall complete but was already done. No charge on inspection so overall ok experience.
7/20/2023
Debra H. VERIFIED CUSTOMER
Thank you. I received great customer service.
7/20/2023
John S. VERIFIED CUSTOMER
Everyone one there at Toyota South was great.
7/20/2023
Jackie M. VERIFIED CUSTOMER
Fast service! No issues whatsoever.
7/19/2023
James B. VERIFIED CUSTOMER
Dalton went above and beyond. He was very polite and knew exactly what was going on with my truck. Dalton is a great service rep.
7/19/2023