This lady came and found us in the lobby never had that here before. She explained everything and was nice and courteous.
9/27/2024
Shawn F. VERIFIED CUSTOMER
Charlotte is the best! She listens to her customers needs and acts on their best behalf. Can’t do better than that!
9/27/2024
Elizabeth T. VERIFIED CUSTOMER
I am so grateful that I brought the car in My Sister is very sick and our church knew that they needed to help her with their car so she could get back-and-forth to her chemo treatments at Baptist health. We were all willing to pay the price which was quoted to us, but most gratefully it was so much less we saved so much money by coming to you, I think it was your wonderful service your great mechanics and a little bit of God. Thank you so very much Rebecca Moulton.
9/27/2024
Tanya W. VERIFIED CUSTOMER
Lilly was so helpful and friendly!
9/26/2024
Rose W. VERIFIED CUSTOMER
I was met and welcomed into the service area by Mr. Kelley. He was able to see my appointment and the service Inhad had previously. As my vehicle had more than 180000 miles, he recommended 3 additional services that could be done today, and explained what they were for. He gave information but I did not feel pressured. I decided to have the car serviced with all 3 in addition to the oil change. He had the car ready for me in 2 hours. I felt confident that he had provided very good service.
9/26/2024
Vivian H.. VERIFIED CUSTOMER
Lillie is great.
9/26/2024
Betty E. VERIFIED CUSTOMER
Fast on-time service. Thank you!
9/26/2024
Mike K. VERIFIED CUSTOMER
He did a great job.
9/26/2024
Akio O. VERIFIED CUSTOMER
Good service with good manners, appreciated
9/25/2024
Barbara D. VERIFIED CUSTOMER
Wasn't really given prices for suggested services. Sticker shock at check out. I am not a car repair person therefore had no idea the cost involved..
9/25/2024
Steve B. VERIFIED CUSTOMER
I made an appointment a week in advance for a recall on my 2024 Prius. I arrived on time and found a seat in the waiting room. 1 hour later the service agent told me they didn’t have the parts to service the recall; The parts were never ordered. The service agent said that they would call me when the parts came in. It’s hard to believe that the Toyota South service team is that incompetent and I am considering taking my car elsewhere for service.
9/25/2024
Clay J. VERIFIED CUSTOMER
Great customer service.
9/25/2024
Bhumika P. VERIFIED CUSTOMER
Didn’t remove maintenance sign after service.
It’s still showing maintenance required!
9/25/2024
Jeremy D. VERIFIED CUSTOMER
Everything went well. I was a bit confused to the response I got when I expressed I was getting some shutter in my breaking. Was told there would be a 75 dollar fee if they didn’t find anything. At the same time I was told they were backed up. I advised I was still in the 2 yr 24k miles free maintenance. Then told there would still be a fee if nothing was found. This didn’t sound right (counter productive) to have an advertised 2 yr 24k free maintenance but still potentially charge a fee. Not sounding right I argued this. Was then told they would take care of it. Rotors had to be machined. There was no charge.
9/25/2024
Sonya W. VERIFIED CUSTOMER
Been getting my vehicles serviced at Toyota South for years. I found the people are pleasant and helpful making the experience trustworthy and comfortable.
9/25/2024
Danny H. VERIFIED CUSTOMER
Pleased
9/24/2024
Merica B. VERIFIED CUSTOMER
Job well done!
9/24/2024
Marilee G. VERIFIED CUSTOMER
Dalton is an excellent person in the service department. He is car smart and helpful with what is happening with our car! Someone else brought my out today and I knew Dalton would take care of everything!
9/24/2024
Joy R. VERIFIED CUSTOMER
Toyota South service department always does a great job! Today was no exception. So glad I have a service dept I can trust to take good care of my vehicle
9/24/2024
Nicole M. VERIFIED CUSTOMER
I know that when you all started work on my 2005 Toyota 4Runner, y’all had some issues, however, y’all went above and beyond to make things right. And that truly speaks volumes. It was my first time using Toyota South service, and I feel quite comforted by my experience and care received.