Audrey was very professional, knowledgeable and personable! She was very thoughtful with follow-up as well! She offered to have our car delivered to our home after service! She knew my husband was in the hospital. Audrey was amazing!
Also, the lady in accounting, was so nice as well. I believe she said her name was Jenny. She let me know I had a credit on my Ford pass and saved me $83! Both ladies made my day! Thank you!
12/19/2024
Jene O. VERIFIED CUSTOMER
Always great service from Regina, to the person checking me in, the service tech and the person checking me out.
However, the text showed I recd a green check for tires but the new sticker has a yellow check for the tires.
?
12/19/2024
Michele C. VERIFIED CUSTOMER
Autumn was magnificent. Made me
Feel like a friend. Always good to service.
12/19/2024
Kenneth B. VERIFIED CUSTOMER
Tech said vehicle needed to have modules updated. The update was started without discussing with me first. I had a place to be at 3:45 and service advisor notified me what was needed and it was in progress which could take 1 - 2 hours to complete. She did suggest that they stop the update...but knowing enough about some updates I was concerned it would be a larger problem. I finally had my truck back about 5:00. Solution would be to advise customer before starting module update.
12/18/2024
Tim K. VERIFIED CUSTOMER
The labor charge for a repair that took less than 45 minutes was extremely high. I will be taking both my vehicles to another place for routine repairs and maintenance in the future.
12/18/2024
Dean B. VERIFIED CUSTOMER
Josh was very helpful.
12/18/2024
David E. VERIFIED CUSTOMER
Thank you for service to our car
12/18/2024
Patrick S. VERIFIED CUSTOMER
Audrey is the best. Hope she is taken care of there.
12/18/2024
Clayton W. VERIFIED CUSTOMER
When it is warranted I am happy
12/18/2024
Beth B. VERIFIED CUSTOMER
Thank you very much! Merry Christmas to all the team there in the service department.
12/17/2024
Jacqueline C. VERIFIED CUSTOMER
Excellent service as always
12/17/2024
John H. VERIFIED CUSTOMER
I think all of you at Inskeep ford are fantastic!
12/17/2024
Brian K. VERIFIED CUSTOMER
Very respectful and professional
12/17/2024
James R. VERIFIED CUSTOMER
Audrey was extremely helpful!!
12/17/2024
Curtis H. VERIFIED CUSTOMER
Audrey was great and kept me updated on my vehicle status. I continue to be impressed with the Greenfield team!
12/17/2024
Duane T. VERIFIED CUSTOMER
Pick up service and bringing car
back. Honesty of staff
12/15/2024
Rhonda D. VERIFIED CUSTOMER
Very accommodating, pleasant and kept us informed.
12/14/2024
Morris R. VERIFIED CUSTOMER
I would like to thank Mr, Sego for clearing the catalytic converter code. So far it hasn't come back on. Thanks for doing that. Evidently, he takes pride in his work.
Morris R