Very customer friendly crew, they present a service oriented front on every occasion.
Tim, during today’s interaction with you and your crew I did not display the proper gratitude for your team’s efforts. The misunderstanding of services offered and services performed was entirely my fault.
For that I humbly apologize and I intend to offer the same in person on Mon. 6-30. Bob Vincent
6/28/2025
Martha J. VERIFIED CUSTOMER
Everyone was very helpful!!
6/27/2025
Regina M. VERIFIED CUSTOMER
Great service by Audrey and team
6/27/2025
Candy B. VERIFIED CUSTOMER
Low oil pressure light came on on way to work and sounded like engine bottom fell onto guard plate and shut down
6/27/2025
Patricia R. VERIFIED CUSTOMER
Young man that picked up my car was very nice. Drop off was just as good ????. Great service
6/27/2025
Stephen M. VERIFIED CUSTOMER
Thanks for helping in my small crisis
6/26/2025
Dave M. VERIFIED CUSTOMER
Josh was sure to focus on my needs and concerns. All issues were adressed as expected and I was very satisfied with the service I received.
6/26/2025
Carter Candace. VERIFIED CUSTOMER
Tim regained my comfort with Capital City. Thank Tim
6/26/2025
Mike L. VERIFIED CUSTOMER
Josh explained everything very well. I appreciate the service I received
6/26/2025
Butch J. VERIFIED CUSTOMER
Audrey was very professional and went above and beyond my expectations! Thank you Audrey!!
6/25/2025
James L. VERIFIED CUSTOMER
They got me in right away and communicated with me throughout the entire process.
6/25/2025
Mike A. VERIFIED CUSTOMER
She does a fantastic job. Very personable and tries to do what’s best for the customer. Keeps me coming to Greenfield instead of going to that other Ford store down the street.
6/25/2025
Tim K. VERIFIED CUSTOMER
Everything was fine
6/25/2025
Carson P. VERIFIED CUSTOMER
I was completely satisfied with this top notch service I was treated with great customer service and communication was great I would recommend Capitol City Ford service to everyone that has issues or if even needing a new car I applaud your service department and Thank You
6/25/2025
Alan F. VERIFIED CUSTOMER
This service department was top notch. I especially appreciated their integrity.
6/24/2025
Williams,Stephen R(&. VERIFIED CUSTOMER
Only one very minor feedback, after work was completed the sticker on the windshield shows tires in green, they were replaced. Rear breaks in red, and Battery still in red= battery was replaced !! Sticker was not updated
6/24/2025
Fred A. VERIFIED CUSTOMER
Job well done.
Thank you.
6/24/2025
Josh S. VERIFIED CUSTOMER
Great and friendly service today!
6/23/2025
Joy E. VERIFIED CUSTOMER
I’m always pleased with the service I receive when having my oil changed. Tires rotated and fluids filled. I really like Regina the appointment setter. She does a great job as well. I Appreciate the waiting area, always clean along with the fresh coffee bar! It certainly makes the weight more pleasurable.
Thanks for a job well done!