Thanks for taking me, even though I did not have an appt. Everyone was nice and the time waiting was not long.
9/15/2025
Blaine B. VERIFIED CUSTOMER
Noticed a noise coming from the rear end. Checked the lug nuts on the rear wheels and both the right rear and left rear wheel lug nuts were loose (could turn with my hand). I had to tighten them myself with a torque wrench for safe travel. I believe when it had been serviced by Capital City of Greenfield they were not properly torqued.
9/14/2025
Peggy W. VERIFIED CUSTOMER
Simple but very effective
9/14/2025
Susan O. VERIFIED CUSTOMER
We really appreciate Autumn's assistance in coordinating diagnostics and repair.
9/13/2025
Bradley F. VERIFIED CUSTOMER
My truck has two open recalls that were not discussed with me. When I mentioned them, he gave me an answer that they were both on a repair as needed basis, however that is contradictory to the letter about the max tow axles that Ford had sent me. He replied that there’s a three to four month wait for it.
9/13/2025
Jeffery W. VERIFIED CUSTOMER
Take the vehicle to Greenfield as easier and quicker turn around as well they do a great job.
9/13/2025
Procut (. VERIFIED CUSTOMER
I've said it over and over Audrey sego is a great employee! She always gets us in and out with no problems! She is super easy to work with
9/13/2025
Timothy K. VERIFIED CUSTOMER
Thank you for the great survice
9/12/2025
Garry S. VERIFIED CUSTOMER
Great job.
9/11/2025
Barbara H. VERIFIED CUSTOMER
Very friendly and efficient.
9/11/2025
David W. VERIFIED CUSTOMER
I appreciated how fast they got me in and got me out.
9/11/2025
Janet B. VERIFIED CUSTOMER
A big thankyou for always giving great service to our Fords!
9/10/2025
Marcia I. VERIFIED CUSTOMER
Pleased
9/10/2025
Ronald M. VERIFIED CUSTOMER
I have been having Brake issues for several months. Loud noises! I asked for this issue to be addressed at last oil change in April. I also purchased New Tires from this Dealership in December and was promised a Rebate, which has not been received! No one told this 77 year old ex-Marine that I had to file a claim online with Ford to get this! If I am buying new Ford vehicles (over 30 new vehicles), why should I have to jump through more hoops to get the ADVERTIZED Rebate! I am pretty sure I am done buying anything else through this Dealership!
9/9/2025
Cate,Michael (Dad). VERIFIED CUSTOMER
Excellent job as alawys
9/9/2025
Bryan W. VERIFIED CUSTOMER
Very nice and professionally friendly
9/9/2025
Michael V. VERIFIED CUSTOMER
Audrey was courteous, cooperative and professional.
In the few minutes of contact on just two occasions she left me with a very favorable impression. She represents her employer very well.
9/8/2025
Eric O. VERIFIED CUSTOMER
Great service
9/7/2025
Mary W. VERIFIED CUSTOMER
My service advisor, Audrey, went above and beyond what was required to help me. She was very kind, understanding and helped me when I needed it. Good job, Audrey! And, thank you and the technicians.
9/7/2025
Brent H. VERIFIED CUSTOMER
Audrey was very professional and knew exactly what he was doing. P