Erica was fantastic. She did everything she could to get me the answers I was looking for. I really appreciate her willingness to work with the technician and continue to go back and forth to relay information and help me understand what is going on.
12/16/2025
Richard F. VERIFIED CUSTOMER
Excited to see the finished product of construction. Good job shuffling people around.
12/16/2025
Frank E. VERIFIED CUSTOMER
I'm very disappointed that Ford motor company would not work with me to help me out with a $500 deductible on a vehicle that had $21,500 mi on it with a known defective blend door actuator issue. My experience at akins Ford was outstanding. My problem and issue is with Ford motor company. General motors would have worked with me on my issue. Ford chose not to do so. I will remember that next time I buy a truck when I retire in 5 years to pull a camper across the country.
12/16/2025
Anne S. VERIFIED CUSTOMER
The service was completed quickly, and Matt was very prompt keeping me informed. Thanks Matt.
12/15/2025
Anthony H. VERIFIED CUSTOMER
Great customer satisfaction
12/15/2025
Alexys M. VERIFIED CUSTOMER
Great experience at Akin Ford! I took my truck in and everything turned out great. The service was quick, professional, and the quality of work really showed. Big thanks to Brandon for taking great care of me and making the process smooth. Brandon even recommended me , what else I could install on my truck so it’d be smoother . I definitely recommend Akin Ford and will be back again.
12/15/2025
Linda O. VERIFIED CUSTOMER
Great job and faster work than expected!! Thanks Mike!
12/15/2025
Michael N. VERIFIED CUSTOMER
Good job.
12/15/2025
Kaye D. VERIFIED CUSTOMER
Matt was wonderful. He kept me informed on the status of the repair all along the way. He was professional and extremely helpful!
12/15/2025
Meagan A. VERIFIED CUSTOMER
Brandon was a consistent clear communicator, even having someone follow up when he was out. He did a thorough job and made sure that I was aware of all repair work and recalls that were addressed or open on the vehicle. This has been the best vehicle maintenance experience I have ever had.