Ashley was super friendly and very helpful. She informed me of everything that was done and needs to be done.
1/23/2026
Top Tier. VERIFIED CUSTOMER
Due to numerous product issues with the F250, I have had numerous interactions with Ashley Pirkle. She is always a pleasure to work with and consistently provides updates and attention to my issues.
Service is a 10. Product is a 5.
1/23/2026
Randall W. VERIFIED CUSTOMER
Melvin was polite, informative and professional
1/22/2026
William J. VERIFIED CUSTOMER
The service department got me in and out quickly as promised. I love the service lounge where I can ×work in comfort while my car is serviced. The excellent service team is what keeps me coming back the most. Sales team is good as well but without the followup of an excellent service team, customers suffer and usually will not return.
I will be back! ????
1/22/2026
Richard C. VERIFIED CUSTOMER
Akins FORD delivered again. The service department is phenomenal. Can’t wait for the new facility.
1/22/2026
Summit Lawn. VERIFIED CUSTOMER
Excellent!
1/22/2026
Kasey R. VERIFIED CUSTOMER
He was amazing!
1/22/2026
William A. VERIFIED CUSTOMER
Albert is excellent at taking care of his customers
1/22/2026
Shannon H. VERIFIED CUSTOMER
Ashley is very professional, knowledgeable and friendly. She answered all my question and kept me informed regarding the status of my vehicle.
1/22/2026
George D. VERIFIED CUSTOMER
This was my first service visit to Akins and I was impressed with the efficiency of the service department
1/22/2026
Ross T. VERIFIED CUSTOMER
Mike and his team is the best?
1/22/2026
Randall T. VERIFIED CUSTOMER
Amazing service!
1/22/2026
Peter F. VERIFIED CUSTOMER
**** in service dept. was very responsive and did a nice job of keeping me updated.
1/21/2026
Scot H. VERIFIED CUSTOMER
Vanessa was very helpful and attentive. She did an excellent job and I am well satisfied with my visit.
1/21/2026
Rick B. VERIFIED CUSTOMER
I understand that my vehicle was in the shop over the holidays abs that some repairs we covered at no charge to me. But when I picked my truck up, a check engine might came on in less than 10 miles.
1/21/2026
Carlos D. VERIFIED CUSTOMER
We have a Dodge Durango Rt which the wife loves to drive. After getting out changed, brakes checked and new tires she is very pleased.
Thanks Akins!
1/21/2026
Timothy R. VERIFIED CUSTOMER
Bobby took great care of the situation. Got me into a rental as there was a problem with my jeep that was rather dangerous traveling 70mph on 85 from work and hitting bumps over a bridge the jeep shook uncontrollably and started drifting into another lane.really appreciate the customer service Bobby provided!
1/21/2026
Timothy C. VERIFIED CUSTOMER
Ashley was great. Took very good care of me
1/21/2026
Jennifr C. VERIFIED CUSTOMER
Everyone was very welcoming and nice! So glad I come here now for my oil changes and anything else I may need!
1/21/2026
Effect Landscape. VERIFIED CUSTOMER
I will recommend anybody in the have probably with Ford or Dodge to visit Aiken for
Thank you for doing a great job