Melvin Knight does a great job providing great customer service.
12/13/2025
James B. VERIFIED CUSTOMER
Christian Escoe was very courteous, helpful and efficient! I always
enjoy coming to Akins for service. I know I will get 1st class service and peace of mind that it is repaired Right! Thanks to the service Dept and
The Service Techs…Merry Christmas to All !
12/13/2025
Terri B. VERIFIED CUSTOMER
This is the second time I made a appt for my jeep and the wait time has been stupidly long. A few months ago I took my jeep in for a simple oil change and waited 3 hours. Yesterday I waited 4-1/2. Don’t get me wrong you have great customer service and nice staff but waiting so long for my jeep when both times were scheduled is very discouraging to me
12/13/2025
Ellen P. VERIFIED CUSTOMER
Ashley was very helpful and attentive. The service shop was quick to get me in, so I didn’t have to be without my car for an extended period of time. Yay Akins Service Department!
12/13/2025
Pamela B. VERIFIED CUSTOMER
Wonderful customer service. Precise, detailed, professional, and friendly communication throughout the process. Thank him again for me.
12/13/2025
Mat L. VERIFIED CUSTOMER
**** is the best. Professional and battled for me with the warranty provider. Great with providing updates. 10 out of 10
12/13/2025
Trey W. VERIFIED CUSTOMER
Mr. Phillips had great customer service skills and kept me updated while my vehicle was being serviced.
12/13/2025
Douglas I. VERIFIED CUSTOMER
Melvin Knight does an excellent job.
12/13/2025
Cindy S. VERIFIED CUSTOMER
Mike was very explanatory and easy to talk with about the car.
12/12/2025
Rebecca F. VERIFIED CUSTOMER
I cannot say enough about how good Ashley is with customer service. I brought my car in to have the brakes done and she kept me informed regularly as things progressed. She let me know when issues arose and explained it to me. I really appreciate how she worked with me to find times to get the extra work done. She continues to go above and beyond.
12/12/2025
Jorge V. VERIFIED CUSTOMER
Rudy is always a pleasure to work with. Always answers my questions and advises me on the best way to keep up maintenance on my vehicle. Atkin is blessed to have an employee such as Rudy that was always serves exceptional customer service. A very rare quality in today’s world.
12/12/2025
Bettye K. VERIFIED CUSTOMER
In and out so quickly that I almost did not have time to enjoy your complimentary Diet Coke. I had two concerns: low air pressure in tires and a squeak (sounding like something needed WD40.). Christian explained how the cold temperatures caused the air pressure issue and said he’d take care of it and he did. He checked suspension and found no issue. He advised if I continued to hear it to call service for another appointment and they’d check further. (It’s an off and on kind of thing.). Overall, very pleased.
12/12/2025
Paul E. VERIFIED CUSTOMER
Mike was great. Came over to greet me as soon as I pulled into the garage. Answered the questions I had and made sure I was happy when I picked up my car. Plan to use him as my service advisor whenever I bring my car in for service in the future.
12/12/2025
Julian Thomas. VERIFIED CUSTOMER
He was very prompt with delivery and follow thru with the me.
12/12/2025
Rodney R. VERIFIED CUSTOMER
Great people equal great service!
12/12/2025
Paul H. VERIFIED CUSTOMER
**** always provides best service and is very respectful to everyone
12/12/2025
Alex S. VERIFIED CUSTOMER
Luc was very professional in his work, and got it done quickly, and explained to me how the part worked. Will go to him again in the future!
12/12/2025
Kenneth C. VERIFIED CUSTOMER
Very helpful dude, was very knowledgeable and friendly. First time at this dealership and will come again.
12/12/2025
Jeremy C. VERIFIED CUSTOMER
Professional as usual!
12/12/2025
Raymond S. VERIFIED CUSTOMER
Ashton was one of the best service advisors that I've had.