Very thankful for the quick lane service for oil change early on Saturday morning. Was so efficient I had time to return with my daughter’s Edge for oil change. Thankful for Akins Ford Service!
1/25/2026
Freddie G. VERIFIED CUSTOMER
Wesley was great and got me out early.He and Sterling addressed my concerns.Best in town.Thanks.
1/25/2026
Shari S. VERIFIED CUSTOMER
Great job this time.Thank you7y
1/24/2026
Cory L. VERIFIED CUSTOMER
Overall service of the vehicle was fine. Found it difficult to reach my service advisor and to get updates. This made it hard to plan for pickup of the vehicle when it was ready.
1/24/2026
Brett C. VERIFIED CUSTOMER
Excellent service!
1/24/2026
Mary S. VERIFIED CUSTOMER
Ashley was great as well as my technician.
1/24/2026
Freddie G. VERIFIED CUSTOMER
Wesley got me in and out ahead of schedule. He and Sterling answered my questions. Best service in town. Thanks
1/24/2026
Joseph R. VERIFIED CUSTOMER
Very satisfied
1/24/2026
Elven B. VERIFIED CUSTOMER
She was very helpful and finished on a timely manner.
1/24/2026
Charles D. VERIFIED CUSTOMER
I spent over $1500.00 there this morning getting an alignment and new tires. Some sort of gunk was left on all my tires and wheels and 1 of my valve stem caps was replaced with 1 that didn’t match the other 3.
Minor things I know, but in the past, I haven’t had to worry about these kind of issues. I drive over 20 miles (and past another Ford dealer) just to get my truck serviced at Akins.
1/24/2026
Wayne D. VERIFIED CUSTOMER
Jonah and the team at Akins did a great job for me. They were very efficient. I do wish Ford could solve the start/stop glitch. My wife has already had 4 batteries in her Jeep because of the same problem. Hopefully one of your mechanics will solve the glitch and get a pat on the back from the manufacturer. GOOD SERVICE!
1/24/2026
Ashley P. VERIFIED CUSTOMER
Ashton was great to work with. He explained everything thoroughly and he communicated with me during every step of the process. I had a very bad experience with the last dealership that I took my vehicle to and Akins far exceeded my expectations. I will definitely bring my vehicle back here again and will recommend Akins to anyone looking for service.
1/24/2026
David A. VERIFIED CUSTOMER
Only thing was the tire pressure was 10lbs low in all 4 tires and the oil change sticker was not replaced
1/24/2026
Lawrence J. VERIFIED CUSTOMER
Eric is the best!
1/23/2026
Evergreen Lawncare. VERIFIED CUSTOMER
Thank you for your friendly and competent service !
1/23/2026
Boyd D. VERIFIED CUSTOMER
The 1st time this problem occurred, I had scheduled an appointment and was going to bring to the dealership but the window started working. It was warmer. Then I scheduled another appointment and drove 45 minutes to get there. They put a lubricant on the window and it did work. Then I drove 120 miles and rolled down the window. It would not roll up. I had to drive 80 miles in 29 degrees weather. I froze. Then I found out that there was a recall on my window. This could have been resolved sooner. This doesn’t sit well with me after driving there and no one looked at the recall. I really want an explanation plus something monetary. Again I drove 80 plus miles in 29 degrees weather with window down and spent mileage going to dealership. That’s over 100 miles. All I got was … sorry. This is not acceptable when there was a recall on my problem.