It does seem strange to get a recall notice on my Ford Explorer and have to first get an inspection to even get in the waiting list to have it done. #144 If ford only sends you 4 a week it will take 36 weeks to get it done.
12/18/2025
Ann D. VERIFIED CUSTOMER
Both appointments- 12/16 12/17 took way toooo long
12/18/2025
Michael W. VERIFIED CUSTOMER
The only complaint I have is the fact that the dealership did not have any car rentals available. I had to pay out of pocket for a rental when one was supposed to be covered by my service plan.
12/18/2025
Carol M. VERIFIED CUSTOMER
Can’t believe that both my tires and my battery went bad at the same time. everybody was so nice and the work was done comparatively fast. Carol M
12/17/2025
Fernando M. VERIFIED CUSTOMER
Is great helping staff
12/17/2025
Gina M. VERIFIED CUSTOMER
Courteous and quick service for a tire repair.
12/17/2025
Makayla G. VERIFIED CUSTOMER
Bobby is cool :p
12/17/2025
Walter M. VERIFIED CUSTOMER
Bobby always does a great job.
12/17/2025
Russell W. VERIFIED CUSTOMER
Great customer service.
12/17/2025
Joseph F. VERIFIED CUSTOMER
Great service
12/17/2025
Phyllis W. VERIFIED CUSTOMER
Excellent service!!
12/17/2025
Chrystel K. VERIFIED CUSTOMER
Wes was very kind and professional.
12/17/2025
Cecil K. VERIFIED CUSTOMER
Quik, on time and efficient ! Great job!
12/17/2025
Carol P. VERIFIED CUSTOMER
Car was serviced in a timely manner.
12/17/2025
Bobby S. VERIFIED CUSTOMER
The best.
12/16/2025
Lorna M. VERIFIED CUSTOMER
Mr. Knight was professional and friendly.
12/16/2025
Scott M. VERIFIED CUSTOMER
Erica was fantastic. She did everything she could to get me the answers I was looking for. I really appreciate her willingness to work with the technician and continue to go back and forth to relay information and help me understand what is going on.
12/16/2025
Richard F. VERIFIED CUSTOMER
Excited to see the finished product of construction. Good job shuffling people around.
12/16/2025
Frank E. VERIFIED CUSTOMER
I'm very disappointed that Ford motor company would not work with me to help me out with a $500 deductible on a vehicle that had $21,500 mi on it with a known defective blend door actuator issue. My experience at akins Ford was outstanding. My problem and issue is with Ford motor company. General motors would have worked with me on my issue. Ford chose not to do so. I will remember that next time I buy a truck when I retire in 5 years to pull a camper across the country.
12/16/2025
Anne S. VERIFIED CUSTOMER
The service was completed quickly, and Matt was very prompt keeping me informed. Thanks Matt.