Akins Ford Dodge Jeep Chrysler Auto Repair Service

He checked me in and I didn't see or talked to him again

JONAH TONCZ did a great job.

Excellent service

Yes, very much so.

Great visit. Thank you Brandon.

Mike did a wonderful job as usual.

I was pleased!

Vanessa was great ! Kept me briefed each step of the way. Great service as thankful.

Look forward to a better communocation effort fromfrom your assign representative.

I was satisfied but could have been better

She kept me updated throughout the entire process! She definitely had the knowledge to convey to me what was going on, mechanically with my vehicle. Excellent job getting me in and out, even with the rental!

Wesley was very helpful, pleasure doing business

All Ford Dealerships should model themselves like Akin Service Department. Definitely exceeds my expectations each time my vehicle is serviced. Job well done!

I always have confidence that the Aiken Service Dept. will competently service my car and fix other concerns that I might have. I’ve been dealing with Aiken for nearly 20 years. I’ll be back!

Surprised that I was able to get my car serviced and back to me quickly. Matthew was very attentive in what I need to have done and my concerns. He even made sure my tires had the correct PSI I wanted which was 35. Thank you for your patience and great customer service Matthew. I have no doubt in my mind the service department deserves an A grade.

Jonah has always done an excellent job for me, both on my company truck and on my personal truck. Every time I bring a vehicle to him, I know it’s going to be done right the first time. From start to finish, Jonah is professional, honest, and easy to work with. He takes pride in his work, pays attention to detail, and treats every vehicle like it’s his own. Whether it’s routine work, repairs, or custom touches, the quality is always top-notch. What I appreciate most is his reliability and communication. He explains what needs to be done, gives fair pricing, and follows through on his word. There are no surprises—just great workmanship and solid customer service. As a business owner, I rely on my truck every day, and Jonah keeps it looking sharp and running strong. On my personal truck, he delivers the same level of care and excellence. It’s hard to find someone you can trust with both your business and personal vehicles, but Jonah has earned that trust over and over again. If you’re looking for someone who is skilled, dependable, and truly cares about their customers, Jonah is the guy. I wouldn’t take my vehicles anywhere else and will continue to recommend him to friends, family, and clients without hesitation. Thank you, Jonah, for consistently doing great work. Keep it up!

Ashley was great. Thank you for a wonderful overall service experience!

Matthew was the man, got my new LED headlights installed when Old Blue came in for the brake booster recall.The headlights were put to good use this weekend as I traveled the dark highways. Juan my driver has been awesome. The drop off team was incredible also. Excellent service all around.

My last two visits for service have been with Ashley W. She is very pleasant, remembered me and was very courteous. The service dept. was very busy, but I still felt valued by Ashley. I had an issue with my truck from a previous visit, And Jared the technician, fixed it. I had given up on getting the issue fixed. Ashley let me know the he fixed it for me. This is awesome. I am so glad that I was on the phone during my visit here, and I reassured the person that I was speaking with that this was one of the many reasons why I only do business with Akins. Top Tier service!! I think it’s safe to say that Akins will have a new customer visiting very soon. The service here speaks volumes. Thank you everyone for what you do there at Akins.

Bobby was very professional, and I am confident I will return as my as my Jeep needs service.