First time using Akins Ford service dept. and I was impressed. Charles was extremely helpful and knowledgable. He communicated often and was always prepared with accurate updates as my truck was being serviced. Very professional. I will use Akins service team due to the positive experience.
8/24/2023
Paul S. VERIFIED CUSTOMER
Outstanding communication from the start of service. Will let me know what was going every step right up to when the car was delivered back to my house. Exceeded my expectations on all levels.
8/23/2023
Walter B. VERIFIED CUSTOMER
They forgot me for 2 hours
8/23/2023
Rob I. VERIFIED CUSTOMER
The young lady that assisted me was very courteous and keeled me informed once technician was able to check truck out . Thanks Rob I
8/23/2023
Aaron F. VERIFIED CUSTOMER
Solid communication and the truck was ready sooner than expected.
8/23/2023
Sean L. VERIFIED CUSTOMER
Courteous, responsive and thorough
8/23/2023
Kenneth A. VERIFIED CUSTOMER
Kati was great and answered any questions I had. Very helpful!
8/23/2023
Gail D. VERIFIED CUSTOMER
Service team is really good. Thank you
8/23/2023
Jere R. VERIFIED CUSTOMER
Steven explained the repairs expected and what the process would be if other repairs or parts were needed. His assessment was spot on. He kept me updated and got the necessary parts ordered the same day.
8/23/2023
Jessica F. VERIFIED CUSTOMER
Thank you!
8/23/2023
Angela T. VERIFIED CUSTOMER
they were quick and did a timely amazing job on my Mustang
8/23/2023
Mohamad B. VERIFIED CUSTOMER
Thank you guys you did a quick and great
customer service
8/23/2023
James H. VERIFIED CUSTOMER
Great dealership fair prices quality work
8/23/2023
James S. VERIFIED CUSTOMER
The service techs are great but need to take a little more time to actually make sure things function properly. It's not always topping off and exchanging fluids. I even mentioned the issue while dropping my vehicle off.
8/23/2023
Alice L. VERIFIED CUSTOMER
Great job
8/23/2023
James E. VERIFIED CUSTOMER
As always, everyone was professional and nice, and the facility was very clean. Thank you.
8/23/2023
Rusty C. VERIFIED CUSTOMER
A+ all around
8/23/2023
Sabrina L. VERIFIED CUSTOMER
Ethan is exceptional to work with and I would highly recommend to anyone looking for a car service provider. He is one of the main reasons we use Akins for my Jeep Wrangler. 100% customer service