Vanessa was an absolute superstar to deal with. Aiken should be very proud of her. She exemplifies excellence in customer service, especially with her communicating with the customer. It is quite clear that she takes pride in her job and represents Aikns Ford in a very professional manner.
2/27/2026
Jeff M. VERIFIED CUSTOMER
Akins service department was excellent as they usually are. I was very pleased with their services.
2/27/2026
Earle F. VERIFIED CUSTOMER
Erica is always professional and courteous. I'm always confident my truck will be serviced correctly and expeditiously. A thank you again to Erica.
2/27/2026
John R. VERIFIED CUSTOMER
Vanessa is a great employee. Always treats me with respect when I visit and she always delivers!
2/27/2026
Charles C. VERIFIED CUSTOMER
My wife was real pleased with her visit for service!
2/27/2026
Matthew S. VERIFIED CUSTOMER
Mr. Escoe was very professional and ensured all repairs were completed
2/27/2026
Jonathan W. VERIFIED CUSTOMER
Excellent service. Mr.Phillips kept me informed throughout the repair. Took a little longer than first expected but I’m very appreciative they took the time to chase down the root cause and completely repair the issue. The rental department folks are great as well.
2/27/2026
Mitchell E. VERIFIED CUSTOMER
Mr Knight was excellent from beginning to check out. Very professional with a great attitude.
2/27/2026
Sandra T. VERIFIED CUSTOMER
Rudy went above & beyond to help with my awful car warranty people. I will be changing to FORD CAR WARRANTY soon. I love Akins Ford. I always feel like I am a valued customer by everyone. Will always buy from Akins. Kudos!!! Sterling stepped in and it was appreciated also.
2/27/2026
Raymond M. VERIFIED CUSTOMER
Chris was very accommodating, knowledgeable attributes added to the knowledgeable Service
2/26/2026
Jane H. VERIFIED CUSTOMER
Rudy was always keeping us updated about progress of our car repair; excellent service!
2/26/2026
Michael H. VERIFIED CUSTOMER
I was a little surprised how long it took. Having a rental made it tolerable.
2/26/2026
Lynn H. VERIFIED CUSTOMER
Repair was prompt!
2/26/2026
Carol P. VERIFIED CUSTOMER
Vehicle serviced in a timely manner.
2/26/2026
Chu L. VERIFIED CUSTOMER
Mike was outstanding.
2/26/2026
John H. VERIFIED CUSTOMER
I feel they were honest.
2/26/2026
101 Distributors. VERIFIED CUSTOMER
Everything was fine accept we ended truck more than 2 weeks if something will fast the process of repairs will be highly appreciated everything was smooth in terms of contact n all only taking long time if we brought in the facility to fix things.......