Rudy was able to quickly get me a loaner after learning I had a safety issue with my truck (I brought it in just for an oil change) and it’s so greatly appreciated to not have to worry about driving an unsafe vehicle with my kiddos until I could get in on a later date!
3/14/2025
Ashley G. VERIFIED CUSTOMER
Quick and efficient!
3/14/2025
Jordan C. VERIFIED CUSTOMER
Erica was very helpful with all my questions and needs !
3/14/2025
Joel O. VERIFIED CUSTOMER
Fast and reasonable price.
3/14/2025
Tammy B. VERIFIED CUSTOMER
Today was the fast they have got me in and out it was awesome....ya are always nice and I like taking my edge here...once I had to take it to another ford dealer ship and I was not happy with there service ....so winders is the best
3/14/2025
William H. VERIFIED CUSTOMER
The job was done quickly and professionally. Jaylynn was very professional, respectful and polite.
3/14/2025
Thomas B. VERIFIED CUSTOMER
Matthew was awesome! He went the extra mile! Keep up the great work!
3/14/2025
Michael V. VERIFIED CUSTOMER
Jonah is fantastic
3/14/2025
Diane W. VERIFIED CUSTOMER
The oil change was handled quickly, efficiently and professionally at a reasonable price.
3/14/2025
Daniel R. VERIFIED CUSTOMER
Thank you for fixing the issue with the infotainment system, I didn't think that getting an oil change would cut off the infotainment system in the process. I do LOVE Ford's brands and my new goal is to get a Ford F150 Raptor (a 2023 model blue or white color) it would be my honor if I could work with you all to achieve my goal. Thank you again for the awesome service.
3/14/2025
Benny S. VERIFIED CUSTOMER
Made appointment and car was not touched for a week till I complained.
Was told 2 days to complete with appointment.
3/13/2025
Michael P. VERIFIED CUSTOMER
Matthew was very friendly and knew I was waiting on my service. He made sure it was done promptly. Much appreciated!
3/13/2025
Joel W. VERIFIED CUSTOMER
Everybody that I was involved with at Akins Ford were amazing. From the used card sales department to the service department. The only issues that I was having were with the vehicle that I had purchased, which was out of your control. Everybody was always super helpful and eager to get my Issues with the vehicle fixed as soon as possible.
3/13/2025
Lindell H. VERIFIED CUSTOMER
It was done in a timely manner. All the staff was helpful and courteous.
3/13/2025
Gregory R. VERIFIED CUSTOMER
Vanessa has been a great help on this complex
Electric prob and I thank all of you at Akins for your help and I just hope that we got the problem fixed
Thanks again
3/13/2025
Richard R. VERIFIED CUSTOMER
They treat you well. Thank you
3/13/2025
Susan C. VERIFIED CUSTOMER
Mike was fantastic!! He suggested I use some of my points to cover some of the cost of my bill. He saved me so much money and cheerfully said I still had points left. Akins Ford ROCKS!
3/13/2025
Jeff M. VERIFIED CUSTOMER
Just plain fabulous
3/13/2025
Marcus H. VERIFIED CUSTOMER
I enjoyed the option of having my vehicle picked up at my home and then returned later that day.
3/13/2025
Patty C. VERIFIED CUSTOMER
Your service is always good but this time I was a little frustrated. I dropped my car off that Tuesday morning for them to diagnose a noise I was hearing thinking it may be the transmission. I didn’t bother anyone about what they found until the following Monday only to find out that no one had even looked at it until Friday. They told me a technician would drive it and attempt to diagnose it if I would leave it one more day which I did. The following day I waited until around 2pm to cash for a status since I hadn’t heard from anyone. Vanessa told me they were out driving it and she would call me back when they got back which she did. The driver reproduced the noise but then came back to have a service manager ride with him to reproduce it again. They were not able to. So I picked up my car later that day. I was only upset that my car had been gone a week and I was leaving with no diagnosis, not with any particular person. Vanessa took care of me.