I hope you are aware of what great personnel you have. Everyone even remotely involved in my service appointment was fantastic.
5/29/2025
Jimmy T. VERIFIED CUSTOMER
Very professional
5/29/2025
Todd C. VERIFIED CUSTOMER
**** was very helpful and a great communicator
5/29/2025
Gary S. VERIFIED CUSTOMER
As always the Customer Experience was fantastic. Vehicle was ready before promised which was the icing on the Cake.
5/29/2025
Daniel M. VERIFIED CUSTOMER
Wonderful service thanks for always keeping in touch while my vehicle was there
5/29/2025
Heath R. VERIFIED CUSTOMER
Mike was great. He communicated well and was easy to contact with a direct phone line. He made the whole process very easy.
5/29/2025
Tracie W. VERIFIED CUSTOMER
I had an appointment at 12 o’clock for service. It was after 1 o’clock before they begin something that took 20 minutes. This is my second experience with this and it is very disappointing.
5/29/2025
Joe H. VERIFIED CUSTOMER
I’ve known Mike awhile and he’s really easy to work with. I live in Decatur, and when it comes to getting factory service on my Ford vehicles, I’d rather make the drive to Akins than work with the dealer in Chamblee.
5/29/2025
Shane A. VERIFIED CUSTOMER
Erika was awesome but the fact they had to take 3 weeks to diagnose and repair only 1-2 issues is absurd. The model you are using is poor. Still having problems but will deal with Erika. Don't let her go!
5/29/2025
Judy T. VERIFIED CUSTOMER
Thank you
5/29/2025
Carolyn C. VERIFIED CUSTOMER
Yes and I was very very pleased with all communications within your dealership and repair service!
5/29/2025
John M. VERIFIED CUSTOMER
Love Akins. Thx!!
5/29/2025
Tractor &. VERIFIED CUSTOMER
We love ****. He always does a great job accommodating all our requests in a timely and professional manner. He is a great asset to the Akins service team.
5/29/2025
William C. VERIFIED CUSTOMER
I bought my second vehicle in 9 months from Alan OMaley. What an outstanding dealership that others should try to emulate. I past many Ford dealerships on my way to Akins. Thanks again Alan you are a true professional.
5/29/2025
Rory Z. VERIFIED CUSTOMER
When I arrived I was quickly acknowledged. **** gathered my information and gave me an estimated time for the service to be completed. Service was done in less time than estimated. I had been going to a different service center for awhile since I had moved further away from Akin but the additional time to get here is well worth the quality of service provided!
5/29/2025
Lc P. VERIFIED CUSTOMER
Great Sevice
5/29/2025
David S. VERIFIED CUSTOMER
Jaylynn was very helpful made everything easy
5/29/2025
Watertight Roofing. VERIFIED CUSTOMER
Service was a lot faster today to complete.
5/29/2025
Ron C. VERIFIED CUSTOMER
Nice and friendly young man…
5/29/2025
Kenneth R. VERIFIED CUSTOMER
Mike was great at answering my question and he told me that the tires had a rebate.