Simply put, I was told one price and service items that would be done but when I dropped off my vehicle I’m told those prices and amount of services were incorrect. I got less services for more price. It puzzles me why Akins can’t give exact prices before work is performed. But in the end Rudy Russo made things right and treated me well.
9/27/2025
James B. VERIFIED CUSTOMER
Chris was great. He kept me informed with the status of my vehicle.He was very professional and friendly. Next time I bring my vehicle to Akins I will be asking for him.
9/27/2025
Terry M. VERIFIED CUSTOMER
We are alway shappy except today. Washer fluid was completely empty. Took the explorer back to my wife and she was upset when she went to use it.
9/27/2025
Russell C. VERIFIED CUSTOMER
Brandon was great, customer service was excellent
9/27/2025
Gina M. VERIFIED CUSTOMER
Great Service!! Thankful Quick Lane is open 1/2 day on Saturday’s.
9/27/2025
Joyce H. VERIFIED CUSTOMER
I do not know who Vanessa is, but Deanna was great.
9/27/2025
Duane K. VERIFIED CUSTOMER
Very satisfied.
9/27/2025
Megan C. VERIFIED CUSTOMER
Rudy was awesome and timely!
9/27/2025
James J. VERIFIED CUSTOMER
Matthew was a pleasure to work with.
9/27/2025
Nathaniel C. VERIFIED CUSTOMER
**** was clear and concise. Let me know right away of diagnosis and parts ordered.
9/27/2025
John M. VERIFIED CUSTOMER
Thanks for taking the time to fix it
9/27/2025
Mary N. VERIFIED CUSTOMER
Just always ask that screen with aurora info (mag, miles,gas, etc) be reset to what it was and it's usually not...and very complicated fir me to reset.
Bt service was good.
9/27/2025
Kimberly F. VERIFIED CUSTOMER
Great service and attention from Russell!
9/27/2025
Dustin R. VERIFIED CUSTOMER
Great service, wonderful place. All in all awesome experience
9/26/2025
Summit Lawn. VERIFIED CUSTOMER
Perfect as always! Erica Roe ????
9/26/2025
James H. VERIFIED CUSTOMER
Vanessa is awesome! She was extremely helpful.
9/26/2025
Dakota B. VERIFIED CUSTOMER
I had a very good experience with Rudy as my service advisor. I received an oil change, engine filter, and four new tires on my expedition. Everything was explained to me with options and it was a pleasant experience as always. Akins will alway have our business!
9/26/2025
Benjamin T. VERIFIED CUSTOMER
Worst service experience I’ve ever had.
9/26/2025
Roger R. VERIFIED CUSTOMER
Service was requested around lunch time and within an hour we were on our way. Complete multipoint service review provided in a fast and professional manner.
9/26/2025
Vey Ventures. VERIFIED CUSTOMER
Excellent service staff! They are so friendly had me in and out of there in no time