Gavin took care of all my needs. He is professional and friendly.
11/23/2025
Stephen C. VERIFIED CUSTOMER
Everyone was very nice and the service was done in a timely manner.
11/23/2025
Steven V. VERIFIED CUSTOMER
Thank y’all
11/23/2025
Brandon P. VERIFIED CUSTOMER
The advisor was fine. Waiting four hours to be told a part had to be ordered is ridiculous. I had already rescheduled because I was told that the week before was very busy and this week wouldn’t be as bad and that it wouldn’t take long. After waiting for three hours I was told that services was performed(that I didn’t even know was being done) but that my car was about to be taken back to have a trim piece looked at. After another 30 minutes my car was still sitting in the parking lot. After four total hours I was informed I would have to come back because they had to order a part. I should not have had to wait that long without updates or even for a minor repair to just be looked at.
11/23/2025
Michelle G. VERIFIED CUSTOMER
Great service
11/23/2025
Rachael A. VERIFIED CUSTOMER
Very satisfied with the service today
11/23/2025
Crystian A. VERIFIED CUSTOMER
The lady at the snack bar is very rude.
Angela was amazing as always
11/23/2025
Ethel H. VERIFIED CUSTOMER
I have a light colored interior and there are grease marks on my arm rest and drivers side arm rest. On the arm rest side and door.
11/22/2025
Mark D. VERIFIED CUSTOMER
Very pleased and thank you for prompt service and friendly staff.
11/22/2025
Francisco R. VERIFIED CUSTOMER
Excellent work!
11/22/2025
Blaine M. VERIFIED CUSTOMER
Barton was very helpful and very courteous on everything I needed done with the service on my 2023 Toyota Tundra
???? service
11/22/2025
Julie B. VERIFIED CUSTOMER
I had requested to the scheduler that I would like to be called if any repairs neeed to be done since my 17 year old son was bringing his car in. I was sent the text that I did not have time to immediately look at while at work & also had questions regarding the repairs. I attempted to call the service advisor later with no answer & no call back. I’m also disappointed with the quality of the Toyota body work. We have been having problems with the “clips” Since we bought it . Would the oil splash pan be covered by the extended warranty?
11/22/2025
Trinesia B. VERIFIED CUSTOMER
Fast Easy Service
11/22/2025
Mohammad K. VERIFIED CUSTOMER
Wonderful experience as always with Lake Charles Toyota. Fast and friendly service make the buying experience a pleasant one. Thank you Mr. Ricky Wilson and Mr. John Breaux!!
11/22/2025
Peter B. VERIFIED CUSTOMER
Quick and efficient
11/22/2025
Vicente C. VERIFIED CUSTOMER
???? % satisfied
11/22/2025
Linard D. VERIFIED CUSTOMER
Repaired and runs well. Great service.
11/22/2025
Ramona A. VERIFIED CUSTOMER
Quick oil and very polite young man
11/22/2025
Stacy B. VERIFIED CUSTOMER
HIGHLY SATISFIED
11/22/2025
Justin B. VERIFIED CUSTOMER
3 hours for an oil change and tire rotation is a little excessive, but overall satisfied with Lake Charles Toyota