It is always a pleasure to work with Matt. He is always professional and gives a honest assessment. I can go with or without my husband and not feel intimidated like some dealership maintenance departments. Lake Charles Toyota you have a good one in Mathew Hicks. Thank you, Ronnette L
1/17/2026
Beverly C. VERIFIED CUSTOMER
Waiting a few days before making a decision.
1/17/2026
Kaysi D. VERIFIED CUSTOMER
Matt did s great job explaining and advising us through the steps. Ty for your communication throughout the process today.
1/17/2026
Terry L. VERIFIED CUSTOMER
Brandt did a good job trying to get my 2019 Highlander repaired. It took a long time to get parts but that was nit his fault.
1/17/2026
Christopher D. VERIFIED CUSTOMER
2 hours for an oil change seems excessive to me. Ive had every oil change, 22k miles worth, done at toyota and every time, its been multiple hours for sn oil change.
1/17/2026
Steven J. VERIFIED CUSTOMER
Service was timely and friendly
1/17/2026
Kayleigh M. VERIFIED CUSTOMER
Gavan took care of everything I needed today and made sure all my questions were answered that I had in regards to the vehicle inspection report. I was completely satisfied with my visit today, as always!
1/17/2026
Andrew T.. VERIFIED CUSTOMER
Matt and Taylor are the main reasons we keep going back to LC toyota! They are both incredible.
1/17/2026
Daniel D. VERIFIED CUSTOMER
Mrs. Angela was really professional and took care of me while I was waiting for my truck!
1/17/2026
Hamilton F. VERIFIED CUSTOMER
Great ???? awesome ???? service man Michael Guillory
1/17/2026
Jarmon C. VERIFIED CUSTOMER
Andrea is a top notch service professional! I have taken in 3 vehicles to be serviced, & 2 of them needed repairs in addition to maintenance work. We have been trying to get a rattle (disturbing noise in steering column) diagnosed for a couple of years at Tarver Toyota to no avail. When Andrea said our car was ready; we were nervous about the outcome. It’s fixed!!! My daughter can drive to school, which is in another state, safely. We no longer have that to worry about. Andrea is the best!!! She’s definitely an asset to this service department. We have been patronizing this location for more than a decade & we’re pleased to have her as our service advisor. I pray she stays there forever a very long time.
1/17/2026
Martha W. VERIFIED CUSTOMER
Barton was very professional. Keep Barton on your
1/17/2026
Susanne P. VERIFIED CUSTOMER
I was very satisfied great job !
1/17/2026
Merline B. VERIFIED CUSTOMER
Mr. Hicks was very professional and knowledgeable. He helped me with my extended car warrant to make the needed repairs.
1/17/2026
Matthew S. VERIFIED CUSTOMER
Very quick today
1/17/2026
Sharon L. VERIFIED CUSTOMER
Extremely helpful and very knowledgeable.
1/17/2026
Dennis S. VERIFIED CUSTOMER
Clay was great!
1/17/2026
Viola L. VERIFIED CUSTOMER
Professional and Quick Service.
1/17/2026
Brooke B. VERIFIED CUSTOMER
Polite, friendly, stress free service.
Gavin was great.