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Real Reviews from VERIFIED CUSTOMERS
Paul S. VERIFIED CUSTOMER
Haven was helpful
2/20/2025
Carl S. VERIFIED CUSTOMER
Satisfied with service
2/20/2025
Tom N. VERIFIED CUSTOMER
As always the work was performed in a timely manner at a good price.
2/20/2025
Jessica F. VERIFIED CUSTOMER
Thank you!! ????
2/20/2025
James C. VERIFIED CUSTOMER
Everyone There are so Nice What A Wonderful Place To Do Business With . James Neil Collins !!
2/20/2025
Daniel P. VERIFIED CUSTOMER
Mathew always makes sure that I always understand what is needed whenever I bring my vehicle in for service and gives me a good estimate on the time it will take to complete the job.
2/20/2025
Robert L. VERIFIED CUSTOMER
They did a great job with my vehicle and got it back to me in a timely manner. As a 20 year customer, good service is what keeps me coming back.
2/20/2025
Vicente C. VERIFIED CUSTOMER
100% satisfecha
2/20/2025
Rapheal F. VERIFIED CUSTOMER
Satisfied with Toyota ????
2/20/2025
Darla O. VERIFIED CUSTOMER
So HAPPY with LAKE CHARLES TOYOTA LOVE THESE PEOPLE AND TRUST THEM SO MUCH, before I left, I bought a NEW VEHICLE THANK YOU ALL FOR ALWAYS TAKING EXCELLENT CARE OF ME ???????????? ????????????????????????????
2/20/2025
Amanda S. VERIFIED CUSTOMER
Angela was very friendly and helpful. I got there a little early, but she was still able to get me checked in quickly. I didn’t feel like I waited very long to have my vehicle serviced. Everyone at Toyota is friendly. I never dread having to get my vehicle serviced. You always make it so simple and quick. FYI: I tried to make an appt online on the lake Charles Toyota page, but it kept scheduling me at a Toyota in California. Just wanted to let someone know.
2/20/2025
Charline B. VERIFIED CUSTOMER
Michael is very professional. He always takes good care of me & my vehicle.
2/20/2025
Donna G. VERIFIED CUSTOMER
He was very good. So was the worker who helped me with the electronics/navigation system.
2/20/2025
Gerald T. VERIFIED CUSTOMER
Very friendly people who knows how to take care of customers
2/20/2025
Hayden H. VERIFIED CUSTOMER
Very helpful, he made it extremely easy
2/20/2025
Kimberly L. VERIFIED CUSTOMER
I got there at 9:15 and I got out of there for 237 and was not notified that My car was done and when I have appointment just for an oil change it takes 2 to 3 hours instead of five because I didn’t have an appointment so I guess I’m a customer that you don’t care about anymore The little guy went to lunch. Another guy checked me out. I checked with him at 12:30 and he apologized. It was going to change my filter, but I’m gonna check to make sure it was changed because he had he had done left.
2/19/2025
Thomas C. VERIFIED CUSTOMER
Mr.Guilory has always taken care of my wife's and my vehicle since living here. A great reference for Lake Charles Toyota.
2/19/2025
Stephen C. VERIFIED CUSTOMER
Matthew Hicks and his Toyota Team Rock the House!! They gave my Vechile Personal Care and Attetion!! Plus they got it out in a timely Matter There are the Best oat Lake Charles Toyota
2/19/2025
Jessica G. VERIFIED CUSTOMER
Michael was super helpful as always!
2/19/2025
Darrylka S. VERIFIED CUSTOMER
Gavin is an amazing service person hands down and I understand he does his job as intended however I’ve been asking about my vehicle oil issue for quite some time to no avail I feel as if my concerns were not heard or they were brushed off when I asked questions concerning my vehicle they we not handled in the manner in which I understand to be the best service that Toyota could offer me! I would like to talk to a member of management about my issue regarding my oil and find out why my vehicle at one point had NO OIL! I was told maybe a technician forgot to put oil in my vehicle! Also I service my vehicle regularly how was an oil leak or anything of that nature not noticed long before!
2/19/2025