It doesn’t look like the inside of the car was touched. The outside is great. The brochure showed that the interior of the car would have a treatment done as well. However it was very nice that Wool picked up the car and brought it back to us.
8/2/2025
Kattie L. VERIFIED CUSTOMER
It’s always a pleasure to visit Lake Charles Toyota, even when it’s only for an oil change ????
8/2/2025
Danny L. VERIFIED CUSTOMER
Quickly done!
8/2/2025
Keven F. VERIFIED CUSTOMER
My vehicle was supposed to be aligned today and it still pulling to the right. I paid for it but I don’t think it was done and I would have come back today but I live an hour away
8/2/2025
Norman D. VERIFIED CUSTOMER
Clay was great thanks
8/1/2025
Brenda B. VERIFIED CUSTOMER
I’m 76 my husband has been very sick I don’t need another bill right now. So sorry
8/1/2025
Abby F. VERIFIED CUSTOMER
Excellent service. Friendly staff.
8/1/2025
Randy C. VERIFIED CUSTOMER
Very perfetional
8/1/2025
Lisa B. VERIFIED CUSTOMER
Had an appointment and was told it would take 1-1 1/2 hours to wait ! Left and came back .
8/1/2025
Benjamin S. VERIFIED CUSTOMER
As our service rep, Matt is always professional, concerned and courteous.
When we go in for service, we know that we are in good hands with him.
8/1/2025
Veronica L. VERIFIED CUSTOMER
Brandt is friendly and knowledgeable and patient. I had lots of questions for him that he answered in terms I could understand. He was in constant contact with me until my repair work was completed!
8/1/2025
Edith H. VERIFIED CUSTOMER
Thank you
8/1/2025
Kevin M. VERIFIED CUSTOMER
I sat there for 5 hours for a brake job that said 1.8 hours on the invoice. Every time I go to Lake Charles Toyota for service, it ends up taking up the majority of my day. Very dissatisfied… again.
8/1/2025
Jerry C. VERIFIED CUSTOMER
Great service. Brant was able to have the entire service covered by the extended warranty.
8/1/2025
Danny L. VERIFIED CUSTOMER
Clay has always helped me
8/1/2025
Shane O. VERIFIED CUSTOMER
He’s an excellent advisor. Will definitely use going forward
8/1/2025
Roger R. VERIFIED CUSTOMER
Thanks for your advice regarding the work done to our vehicle today.
8/1/2025
Penny R. VERIFIED CUSTOMER
Clay took very good care of me and my car. He dose a great job at providing updates on what’s going on .
8/1/2025
Dwight P. VERIFIED CUSTOMER
Great service
7/31/2025
Victoria H. VERIFIED CUSTOMER
Annie was so nice. She took care of me and my car!