2 hrs to rotate tires when took yall 45 minutes to rotate tires and change oil in August 2025
10/14/2025
Julie M. VERIFIED CUSTOMER
Seats look great!! Question, will the heated seats warm up more than they are today? Wondering if the new seat covers are thicker than cloth seats. So nice to have the warmth.
10/14/2025
Charles F. VERIFIED CUSTOMER
Great ????
10/14/2025
Gary F. VERIFIED CUSTOMER
They were timely, professional and courteous. All went well.
10/14/2025
Lacey W. VERIFIED CUSTOMER
Thanks for your service
10/14/2025
Mary C. VERIFIED CUSTOMER
The issue was easily resolved
10/14/2025
Ora F. VERIFIED CUSTOMER
Very much appreciated
10/14/2025
Binh V. VERIFIED CUSTOMER
Happy
10/14/2025
Gilda B. VERIFIED CUSTOMER
No comment
10/12/2025
Rachell P. VERIFIED CUSTOMER
Everyone had a friendly personality!
Barton was extra helpful. He explained
in detail all the work that was done
on my car. Thanks to everyone
10/12/2025
Monica M. VERIFIED CUSTOMER
Angela was very pleasant and I was pleased with her performance.
10/12/2025
Traci E. VERIFIED CUSTOMER
Thank you!
10/12/2025
Jonna A. VERIFIED CUSTOMER
Addressed all of my concerns. Great service advisor!
10/12/2025
Julie D. VERIFIED CUSTOMER
I love honest service. There was an accident that occurred causing damage to my rim. Clay was honest about it and made sure that this would be fixed without an inconvenience to me. It is not often that you see someone with integrity any more. Thank you for your honesty and know this will make me buy my next car from here.
10/12/2025
Candy B. VERIFIED CUSTOMER
After almost 3 years Gavan got me my second key that I had never received! I had ask several people on many occasions about it and was always given the run around as to why they couldn’t provide me with my second key to my vehicle. When I bought my car the salesman told me because of the “chip shortage “ my second key would be mailed to me in a few months. That of course never happened. Thanks to Gavan for not giving me the run around and actually producing my second key! Now I don’t have to worry about if something happens to that 1 key!!! I have a backup key if it does! Thanks Gavan Guillory!
10/11/2025
Jeffery D. VERIFIED CUSTOMER
Fast
10/11/2025
Jeanette F. VERIFIED CUSTOMER
Lake Charles Toyota, Has the best service then the rest of other dealerships in town. I give Lake Charles Toyota 5 Stars.
10/11/2025
Chadwich E. VERIFIED CUSTOMER
Oil change shouldn’t take two and a half hours to change oil when you have an appointment