Explained very clearly what additional work was needed on my vehicle.
A very polite and courteous professional
8/26/2024
Joan S. VERIFIED CUSTOMER
Kevin kept me well informed on service needed and costs. I like your new video inspection of the car.
8/26/2024
Daisel L. VERIFIED CUSTOMER
I liked the attention of Mr. Toby, very kind at all times!!!
8/26/2024
Abi R. VERIFIED CUSTOMER
John is great!
8/25/2024
John D. VERIFIED CUSTOMER
Jon taken care of with complete comperence.
8/25/2024
Shelly K. VERIFIED CUSTOMER
Service was great as always
8/24/2024
Daniel S. VERIFIED CUSTOMER
the service received today was excellent. Toby is genuinely friendly and efficient.
8/24/2024
Cathy W. VERIFIED CUSTOMER
I am very unhappy with my recent service at Vatland. Back in late June I retuned home from 3 months away to find my car had been infested with rats and wouldn’t start. I had my car towed to Vatland. Two weeks and $4,000 later they had it fixed and running. Yesterday I went in for an oil change and my service manger came out and said they found another old rat nest in my a/c unit. There was rat skeleton in it so it was not a new nest. My right rear turning signal was also out and a bulb did not fix it. I’ve noticed the right signal in the car goes reallly fast for a right turn since I picked it up from the original service but didn’t realize the light was out. I was told a new bulb didn’t fix the issue so it might be more rat damage. $105 out of pocket to go home with that issue not resolved and I go back Monday for another diagnostic, $125 to start. If another electrical harness issue could be in the thousands again. I am very upset. Why did they NOT check out my ENTIRE car the first time to make sure everything was right? They had my my car for two weeks and I had to rent a car and pay for Ubers. I am a senior citizen on a fixed income and this is brutal that I may have to go through all that again. I am thoroughly disappointed with the half **** (excuse my language but I am upset) way my car was treated after I bought the car there and have always serviced it there. My loyalty has been dealt a serious blow. I hope there is some way to do something to help me with this issue. I don’t expect a freebie but I do feel this should have been addressed at the orignal service. The manager did his job but offered me no solutions other than just pay up. I really am disheartened that this is where my 9 year relationship with Vatland Honda has come.
8/24/2024
John L. VERIFIED CUSTOMER
Great service, and the staff is extremely helpful.
8/24/2024
Rita K. VERIFIED CUSTOMER
I submitted a 5 star review on Google.
8/24/2024
Lon M. VERIFIED CUSTOMER
Excellent service
8/24/2024
Mary S. VERIFIED CUSTOMER
Vatland Honda always provides the best service.
8/24/2024
Kevin M. VERIFIED CUSTOMER
Jarrod has always been professional and courteous he is one of reasons we keep coming back to Vatland.
8/24/2024
Esther G. VERIFIED CUSTOMER
Thanks for everything good job ????
8/23/2024
Larry T. VERIFIED CUSTOMER
Good job. Enjoy the donut. Lol
8/23/2024
Carl A. VERIFIED CUSTOMER
Great service ! Many thanks
8/22/2024
Pasquale L. VERIFIED CUSTOMER
Great service and ongoing communication throughout the process, which was much appreciated.
8/22/2024
Linda Z. VERIFIED CUSTOMER
Toby was very open and explained clearly what the issue was with my car. He was professional and, I felt, honest.
8/22/2024
Joseph H. VERIFIED CUSTOMER
All good
8/22/2024
Nicoletta Z. VERIFIED CUSTOMER
I will b happy to do that for u and thanks to Jarrod