Andrea was very professional and gave me excellent service.
10/19/2024
Janet R. VERIFIED CUSTOMER
Service was great, but I had an appointment and was there two hours for service only. Don Rich.
10/19/2024
Dana W. VERIFIED CUSTOMER
Nic was great and I had a quality interaction with him from the moment I walked in the door. He was quick to greet me, my car was taken care of quickly and with care, and the service was even a little cheaper than quoted. Overall very positive experience and looking forward to my second service next month.
10/19/2024
Deborah M. VERIFIED CUSTOMER
Chance is both personal and professional. It is clear that he enjoys helping customers.
Chance deserves a raise !
10/19/2024
Konrad T. VERIFIED CUSTOMER
The technician who serviced my Tacoma said we needed a new battery. I told them I would go back to the retailer I bought it from. I had it tested two times today - outside of Toyota if Puyallup and the battery was reported fine. The cold start was reported to be up to the max needed to run the Tacoma. I feel as though I almost paid for something that wasn’t needed by Toyota. Feels misleading. This isn’t the first time that I got information that was not accurate from Toyota of Puyallup.
10/19/2024
Jessica C. VERIFIED CUSTOMER
He was very professional and easy to work with. Kept me well informed of what the costs would be for my vehicles maintenance. Friendly and professional.
10/18/2024
Tarek O. VERIFIED CUSTOMER
The service was fine and they fixed the issue. But they didn’t put down a paper cover and got floor mats muddy
10/18/2024
Robert H. VERIFIED CUSTOMER
Jessica is an outstanding service advisor and goes above and beyond to keep in touch with the customer.
Thank you.
10/18/2024
Scott V. VERIFIED CUSTOMER
Great service
10/18/2024
Paul R. VERIFIED CUSTOMER
Not going to consider your dealership after the misrepinsation of warranty coverage.
10/18/2024
John B. VERIFIED CUSTOMER
Paying 200 dollars a hour to replace one luggage nut and stud is robbery.
10/18/2024
Harry W. VERIFIED CUSTOMER
She was very attentive & placed close attention to my needs, very sufficient & customer friendly! Great job for all three lady’s at the service counter!
10/18/2024
David M. VERIFIED CUSTOMER
Very professional and knowledgeable
10/18/2024
Mark F. VERIFIED CUSTOMER
Rich is a fantastic service manager. Very helpful.
10/18/2024
Colin K. VERIFIED CUSTOMER
She kicked ****! Thanks for the extra assistance with loaner and getting the wind noise looked at
10/18/2024
Jordynn B. VERIFIED CUSTOMER
Excellent service. Super nice people!
10/18/2024
Sly A. VERIFIED CUSTOMER
I've been trying to replace a tire under warranty and even left numerous messages. Even the service manager who peonise to call me back has not. Extremely poor customer service.
10/18/2024
Jay A. VERIFIED CUSTOMER
My car was returned a mess and all the settings were changed.