Joseph is very knowledgeable and listen to all my concerns. If he doesn’t know the answer he will find the answer for me. Thank you Joseph for be attentive to my concerns and your excellent customer service
1/11/2025
Gilberto C. VERIFIED CUSTOMER
She was very professional and friendly!
1/11/2025
Joseph F. VERIFIED CUSTOMER
She's always very helpful and friendly
1/11/2025
Tiana T. VERIFIED CUSTOMER
Benejamen was very knowledgeable and nice! Quick and thorough service. Kind of just bummed that you guys don’t wash the car on site anymore.
1/11/2025
Dale D. VERIFIED CUSTOMER
I purchased a 2008 and 2013 Highlander from Toyota of Puyallup. I have never taken my vehicle any place else for service.
1/10/2025
Larry W. VERIFIED CUSTOMER
My vehicle was repaired. That’s what I took it in for. ????. Thanks y’all!
1/10/2025
Joshua H. VERIFIED CUSTOMER
I had a free oil service that is not been honored and Bret did not go through the paperwork with me as I was checking out. I was told to just sign and that was it.
1/10/2025
Roland C. VERIFIED CUSTOMER
Regardless, of the questionable discrepancies that came to be. Joseph Helm stepped up, without hesitation to make a favorable outcome for both Toyota Puyallup and most importantly us the customers.Ultimately, we will continue to bring our vehicles to Toyota Puyallup location for services that may be necessary to keep our vehicles mobile. Thank You, Joseph Helm. With much appreciation!
Roland C
1/10/2025
Christopher P. VERIFIED CUSTOMER
Andrea was awesome! Great service, very fast, and very friendly and helpful. Thank you!!
1/10/2025
Portia H. VERIFIED CUSTOMER
Great employees
1/10/2025
Robert J. VERIFIED CUSTOMER
She did a great job helping through the entire process.
1/10/2025
Michelle S. VERIFIED CUSTOMER
1) I was told the red light on my dash was the security system. Fine. But it has never flashed before and I have had the vehicle 3 years. Rebecca argued that point.
2) R.said test drive showed cruise control was fine. I said we need full diagnostic bc it might not show on test drive. Argued again.
3) Told orange cc light was due to sensor being dirty. I asked if tech cleaned the sensor. She said she didn't know. Asked to be shown sensor. She did not know but " guessed" where it might be. Argued when zi said the Toyota emblem was sensor. There's more...
1/10/2025
Richard H. VERIFIED CUSTOMER
Rebecca was extremely polite and forthcoming with needed info about our Sienna.
1/10/2025
Kevin B. VERIFIED CUSTOMER
Izabella was knowledgeable, thorough, and made the process simple and quick
1/10/2025
Deborah G. VERIFIED CUSTOMER
She was very nice, and very efficient.
1/10/2025
Robert L. VERIFIED CUSTOMER
Seemed pretty routine. Everything completed and I drove home satisfied.
1/10/2025
Michael W. VERIFIED CUSTOMER
I brought our RAV in to have it diagnosed as to why it is burning oil so profusely. I did not get any explanation as to why it is burning oil, no information about what diagnostics were performed; I only received a quote for a $7100 repair. I have contacted the Service Advisor to see if I can get more information.
1/10/2025
Wesley W. VERIFIED CUSTOMER
Ok
1/10/2025
Katherine A. VERIFIED CUSTOMER
The actual service was fine but my car ( Prius prime) was not put back on the same settings that I usually have it on. Maybe the settings I had it on should be noted and the mechanic could reset it when finished?