My service advisor, Joseph and the entire service group **** excellent care of me. I will always recommend Toyota of Puyallup ! Very satisfied!!!❤️❤️❤️
5/3/2025
Harold D. VERIFIED CUSTOMER
Excellent service
5/3/2025
Andrea R. VERIFIED CUSTOMER
He did an excellent job!
5/3/2025
Chad L. VERIFIED CUSTOMER
Jessica is the best!
5/3/2025
Wenzel J. VERIFIED CUSTOMER
Jessica was very friendly and helpful!
5/3/2025
Joni Q. VERIFIED CUSTOMER
Jessica was thorough, succinct and pleasant. 5 stars.
5/3/2025
Dan M. VERIFIED CUSTOMER
Professional
5/2/2025
Maureen E. VERIFIED CUSTOMER
Friendly, attentive and prompt! Thank you!
5/2/2025
TIMOTHY H. VERIFIED CUSTOMER
Simple diagnosis as it was a manufacturer defect. When my wife came in the service department did not look at the issue bit made an appointment to fix it. After lost wages to take time off work to bring the vehicle to the service department and no contact from the service department during the day and no voice-mail left, the department was contacted for an update. Then my wife was told it's a back order part with no timline for replacement. When an appointment is made for service the service should be completed a simple look from the at the original meeting could have prevented this whole situation instead of making an appointment and loosing money in everyone's busy lives
5/2/2025
Nada K. VERIFIED CUSTOMER
The customer service was excellent..I was early and they took
Me anyway wait time was very reasonable very customer awareness thank you for your service. I'm very satisfied with my Toyota!!thank you very much.!
5/2/2025
Linda B. VERIFIED CUSTOMER
Excellent service
5/2/2025
Nancy W. VERIFIED CUSTOMER
Pop Nic and Kennedy were very helpful and kind.
5/2/2025
Dale C. VERIFIED CUSTOMER
I asked how long the service would take and was told she'd let me know in a few minutes. After an hour I went to check with her. I was concerned about needing to get home due to my husband's heart condition which I relayed to her. I don't need a call - I was just frustrated.
5/2/2025
Rogelio T. VERIFIED CUSTOMER
Staff was friendly and it was a quick in and out with my rental and a quick in and out pick up
5/2/2025
Patricia C. VERIFIED CUSTOMER
Kept us informed, answered questions. Returned earlier than stated. Thank You
5/2/2025
Pavel C. VERIFIED CUSTOMER
She is highly professional. Thank you.
5/2/2025
Kenneth E. VERIFIED CUSTOMER
Work was completed under the time that was quoted... thank you on a great job...
5/1/2025
Allyce L. VERIFIED CUSTOMER
Thanks for your great customer service!
5/1/2025
Carol Y. VERIFIED CUSTOMER
Wonderful service, my new go to dealer
5/1/2025
Nancy P. VERIFIED CUSTOMER
Thank you Cynthia! Excellent service & so friendly.