I have always felt and trust Toyota service and I understand that you have become very busy and popular however I don’t understand how a 2:15p appointment can take 1 1/2 hour wait time. Other than that I think you guys are great
8/11/2023
Greg N. VERIFIED CUSTOMER
Thanks for the service.
8/11/2023
Suzanne K. VERIFIED CUSTOMER
Nic Galletti did a great job on seeing this repair through. He succeeded where my Insurance company fell down on this job. I am very grateful. Thanks, Nic!!!
Suzy King
8/11/2023
Jose A. VERIFIED CUSTOMER
It took a while to be seen from the day that I scheduled. I will have to call a month prior for future appointments
8/10/2023
Lisa V. VERIFIED CUSTOMER
New customer here….I love you guys already. See you next time. Thank you for all you do!!
8/10/2023
Lynn G. VERIFIED CUSTOMER
You’re welcome
8/10/2023
Gabriela C. VERIFIED CUSTOMER
He was over all great with his customer service. **** car tho for a 2023 Toyota 4Runner to be as expensive at it is and have a **** camera and screen. Hope to get a recall asap
8/10/2023
Nancy W. VERIFIED CUSTOMER
Jimmy was very helpful explained everything communicated well thank you again
8/10/2023
Deanne S. VERIFIED CUSTOMER
The advisor didn’t seem like he cared at all, and seemed extremely lazy
8/10/2023
Ed R. VERIFIED CUSTOMER
Great
8/10/2023
Jezelin T. VERIFIED CUSTOMER
Very prompt to help and assist waiting customers in line.
8/10/2023
Sheila K. VERIFIED CUSTOMER
Anastasia asked if I wanted my car washed after service. I said yes but it was not done. Same thing happened during my last visit. Why ask if they aren't going to do it?
8/10/2023
Shivaji M. VERIFIED CUSTOMER
Very satisfied,
8/10/2023
Robin B. VERIFIED CUSTOMER
When notified that my car was ready for pickup, I was assured that the issue I brought it in for had been resolved. When I came to pickup my car, I found that the problem wasn’t resolved. I was upset to find this was the case after driving from Tacoma and back for service from your company. Additionally, Becca promised to have information waiting for me when I came to pickup my truck regarding the cost of replacing a missing SD card. The information was not waiting for me as promised. I’m disappointed in my treatment as of the date that I write this review.
8/10/2023
Lucy R. VERIFIED CUSTOMER
Homer is awesome
8/10/2023
Holly J. VERIFIED CUSTOMER
I called at least 5 times before my appointment today to prepare the staff and team and to verify everyone would be ready for my BZ4X maintenance appointment and, they still weren’t and it sat in the lobby for 2 hours for a car wash.
8/10/2023
Dora W. VERIFIED CUSTOMER
Very pleased with the service I received.
8/10/2023
Steven S. VERIFIED CUSTOMER
She was great
8/10/2023
Frederick C. VERIFIED CUSTOMER
Thank-you, for informing me of needed maintenance and checking to see if the issues could be completed today. With the extra time involved, offering a shuttle or perhaps a rental. Appreciate the car maintenance person being able to complete the job before the suggested time. Everyone was professionally efficient & friendly.