I was told when I made the appointment it would be 3 hours. I dropped it off at 8 and it was ready after 3 PM. Stephan didn't contact me the first time until after 11 and I replied with "Is it ready?", which he never responded to. I talked to one of the service people at Noon and was told they had done the alignment, but not the tires, and everyone was now at lunch. I didn't hear anything more from Stephan until after 3 PM, then he was sparky and full of excuses. He never apologized and I won't be back for anything but routine service ever again!
8/27/2023
William L. VERIFIED CUSTOMER
Fast a ef
8/27/2023
Lammee A. VERIFIED CUSTOMER
I owe a big thanks to Jessica Tulloh. She is knowledgeable and incredibly quick in her service. Between the customer and the company there are many possible solution that favor one party or the other. She knows the middle ground.
8/26/2023
Linda F. VERIFIED CUSTOMER
Sophia was awesome and helpful with information.
8/26/2023
Victor Y. VERIFIED CUSTOMER
Sophia was very helpful and was able to get prior maintenance answers for me.
8/26/2023
Vickie G. VERIFIED CUSTOMER
Very happy with the service I received! Thank you!
8/26/2023
Izaac G. VERIFIED CUSTOMER
Excellent job. Got the car back today and so far its riding like new. Exceptional communication as well.
8/26/2023
Jenny C. VERIFIED CUSTOMER
Everyone was very nice and helpful!
8/26/2023
Briana D. VERIFIED CUSTOMER
Rebecca was really nice and the man that was working with her today. The last time I was in for an oil change he took the time to go above and beyond. He fixed my hatch and informed me very nicely it’s made that way to set the height you want it at. Lol I have been living like that for almost a year running my head into the back hatch thinking it was broken. Thank you again kind sir! You made my year! :)
8/25/2023
Christopher R. VERIFIED CUSTOMER
Great job. I waited less than expected to get my car back and UT was clean.
8/25/2023
Scott M. VERIFIED CUSTOMER
Show me the video
8/25/2023
Frankie N. VERIFIED CUSTOMER
Friendly informative. Serviced completed in timely manner.
8/25/2023
Gabriel F. VERIFIED CUSTOMER
Very courteous and smiley face with good customer service approach 5 stars
8/25/2023
Myra S. VERIFIED CUSTOMER
It was good service????
8/25/2023
Anne G. VERIFIED CUSTOMER
Everything was handled promptly, professionally and in a very friendly manner. Great experience.
8/25/2023
Jeannie G. VERIFIED CUSTOMER
Always satisfied with my appointments. Ten out of ten. !!!
8/24/2023
Eduardo D. VERIFIED CUSTOMER
Tech team was great in checking in for appointments and follow up on service and providing final read-out of work performed.
8/24/2023
Shannon G. VERIFIED CUSTOMER
You guys have been great. Ruby will comeback to get work finished. Thankyou Shannon G
8/24/2023
Gerald M. VERIFIED CUSTOMER
Zack was a pleasure to work with thanks Toyota your great!!