You guy are a well oil machine! Processes are excellent and it’s so easy in-and out! Thanks!!
9/1/2023
Gary S. VERIFIED CUSTOMER
Completely satisfied with your service; although I would still like to know what the noise is when I turn the ignition off.
Thanks, Gary S
9/1/2023
Linda W. VERIFIED CUSTOMER
Friendly and fast
9/1/2023
Binh T. VERIFIED CUSTOMER
Express oil change was quick. Tulljoh was friendly and courteous. Thanks
9/1/2023
Jessica P. VERIFIED CUSTOMER
Only because we have to come back because the problem needs more time
9/1/2023
Claire E. VERIFIED CUSTOMER
She was friendly, helpful, and accommodating.
9/1/2023
Maikim P. VERIFIED CUSTOMER
Nicolas was super helpful and went above and beyond to make sure I was taken care of. Not only polite but friendly also. I will definitely bring my car back here for future maintenance.
9/1/2023
Barbara B. VERIFIED CUSTOMER
Best team...Thank you for your service
9/1/2023
George I. VERIFIED CUSTOMER
Well started out to be a nice experience,dropped my car off for my 1030 appointment told it should be done by 1130am which is expected.asocciate came out to let me know my air filters recommended changed said ok should be done in 10 minutes waited another 15 minutes and paid. Thinking my car was done waited 5 or so more minutes had to go back in to find the associate waved him to me to talk and i asked if my car was being brought to the front his reply was they still haven't brought my car i said no he went in back to find my car and bring it to me probaly wont come there again. It was just a simple oil change filters replaced didnt even want a car wash
9/1/2023
Kimberly H. VERIFIED CUSTOMER
Nicolas was very courteous and helpful, and quick to return my calls when I had questions.
9/1/2023
Chad R. VERIFIED CUSTOMER
I was not satisfied due to Toyota refusing to help fix my vehicle. With that said, Nick, has amazing customer service and went the extra mile for me. I am completely satisfied with him. He did everything possible to help me. In the end it was Toyota who let me down, not Nick. He deserves a promotion. He did a better job than the manager who left me hanging and never called me back like he said he would. I was not satisfied with him either. Nick is the only reason why I am not submitting a negative review on Google.
9/1/2023
Justin R. VERIFIED CUSTOMER
Your service department forgot to tell me my vehicle service was complete and left me sitting there for almost an hour. If I hadn’t noticed my vehicle was parked outside who knows how long I would have been waiting.
9/1/2023
Trish K. VERIFIED CUSTOMER
Elisabeth was great to work with. She was very helpful.
9/1/2023
Carl C. VERIFIED CUSTOMER
Excellent job
9/1/2023
Robert H. VERIFIED CUSTOMER
Sophia is a great asset to her job. Your very lucky to have her on your team “ the howard boys “????
9/1/2023
Denise R. VERIFIED CUSTOMER
Thank you . Nicolas made all my concerns met without a problem .
I ended up having issues with transportation plans to p/u car when work was done. My kids work at hospital and couldn’t get away at a reasonable time.
He reassured me that he would keep me posted on the time work would be done and have a shuttle for me to pick up car.
That extra service when in a pinch makes “all well”!
9/1/2023
Margaret O. VERIFIED CUSTOMER
Fabulous
9/1/2023
Raul O. VERIFIED CUSTOMER
James very professional
8/31/2023
Wen X. VERIFIED CUSTOMER
My problem is not with the dealer shop, my problem is with the part and service rep. I believe they lied to about my power train warranty, if I didn’t know anything better, I probably will fall for it, but I didn’t, then the girl named Becca who serviced me came back to me said Manufacture made mistake, my water pump does covered under the power train warranty (5years/60000miles), so at this point I don’t know who really lied, or just a simple mistake. And when I left with loner car, Becca said she’ll call me when my car is done, but I waited until 3:45, no call, so I called, they said my care was done a while ago and Becca already off to home. I consider this as bad service.