The service Nic and crew gave me was exceptional! My car was ready ahead of schedule to!
5/25/2024
Matthew A. VERIFIED CUSTOMER
Great counter man.
5/25/2024
Rita Y. VERIFIED CUSTOMER
Satisfactory service
5/25/2024
Zane G. VERIFIED CUSTOMER
Kennedy remembered me from the last time I was there and was able to take care of another repair I needed. Thank you!!
5/25/2024
Michele E. VERIFIED CUSTOMER
Excellent
5/25/2024
Theresa T. VERIFIED CUSTOMER
I was treated well every time was there Mark Lucas was a great and patient salesman Jessica was great in car service dept along with Nic today
I was disappointed that batteries are not included in my certification
5/25/2024
Dana K. VERIFIED CUSTOMER
Chance was friendly and professional.
The experience today was top notch.
I am so glad I purchased from Toyota of Puyallup!
5/25/2024
Leslie S. VERIFIED CUSTOMER
Great customer service skills, very understanding. Professional and friendly during the service of my vehicle.
5/25/2024
Dung D. VERIFIED CUSTOMER
I bought rims warranty with you guys and I asked to get me an appointment to repair my rims today and no one of your service people can get me the appointment to fix it. It sounds like you guys don’t honor your warranty or may don’t have enough experience!
5/24/2024
Elizabeth A. VERIFIED CUSTOMER
Would have liked my car washed but other then that service was good.
5/24/2024
Kent B. VERIFIED CUSTOMER
The young lady that greeted us when we arrived was very unprofessional in her demeanor. The person sitting next to me in the waiting room had the same impression I did. In fact he brought it up to me. Everything else was fine
5/24/2024
Leo G. VERIFIED CUSTOMER
Top guy. Professional and personable. Was super impressed with him and the whole dealership in general. They were not trying to hustle me with unnecessary maintenance recommendations which makes me wanna work with them even more in future. Thanks guys.
5/24/2024
Carmen L. VERIFIED CUSTOMER
Service was faster than I thought it would be because of how busy the department was the day I was there.
5/24/2024
Khoi T. VERIFIED CUSTOMER
James was great from start to finish. This may be the best dealer service department experience I have ever come across.
5/24/2024
Jose A. VERIFIED CUSTOMER
I was told it was going to be a 1 1/2 hour appointment, it ended up being almost double that.
Also to wait that long and the issue wth my passenger side door not unlocking was not fixed which means I'll have to eventually go in a 3rd time for the same thing and have to wait again. Sorry, but I'm not happy with the service this time around
5/23/2024
Karen P. VERIFIED CUSTOMER
Great service, great staff, great experience as always!
5/23/2024
Robert L. VERIFIED CUSTOMER
Andrea was really great. The actual service of my Rav4 was very good. The person that checked me in. I think she said her name was Christina after I asked, did a very poor job of greeting me. No greeting what so ever, while holding an arm full of trash. She needs to work in an area where she does not interact with customers. While waiting, one other customer said he had similar experience, so I'm pretty sure it was not just me.
5/23/2024
Jake G. VERIFIED CUSTOMER
The tech used my security lug socket and left the entire lug wrench in the trunk without putting it back, when parked over night the vehicle leaked some oil onto my driveway.
5/23/2024
Ronnie G. VERIFIED CUSTOMER
Easy appointment. Quick check-in, everyone was kind, and appointment was carried out with quality service. Much Aloha to the Toyota of Puyallup Express Service team. ????????