Andrea and the Toyota service team did an excellent job, scheduling my appointment and servicing my vehicle. It took less time than expected
5/20/2024
Ken A. VERIFIED CUSTOMER
Chance answered all my questions. He was very couteous and friendly. Thank you.
5/20/2024
Chelsey G. VERIFIED CUSTOMER
Jessica was awesome!
5/20/2024
Lorenzo C. VERIFIED CUSTOMER
Elisabeth and Chance were very nice.
The service wait time was not too long.
Car wash is back.
Car runs amazing and looks clean.
5/20/2024
Darren D. VERIFIED CUSTOMER
Jessica was very helpful in answering my questions and I appreciated that good customer service. My only qualm I have is I was at the dealership for almost three hours. I realize the technicians were taking a look at the recall item on the 2023 Tacoma models and I had an oil change performed as well. I don’t know if the issue was there was a shortage of technicians availabile .
5/20/2024
Jeraldine H. VERIFIED CUSTOMER
Thank you
5/19/2024
Parrish B. VERIFIED CUSTOMER
Very helpful and customer oriented individual.
5/19/2024
Nancy L. VERIFIED CUSTOMER
Nic is kind and very knowledgeable. Great Toyota employee!
5/19/2024
Susan W. VERIFIED CUSTOMER
I was glad for the service and this time my vehicle was washed as,when I asked sometimes it was not washed. Thank you and will return
5/19/2024
Yaroslav B. VERIFIED CUSTOMER
thank you very much for doing this out of turn, you are the best
5/19/2024
Mark F. VERIFIED CUSTOMER
Rebecca is very attentive and knows what she is doing.
5/19/2024
John C. VERIFIED CUSTOMER
Charged me 2000.00 dollars and didn't wash my car. Your service is slipping..
5/18/2024
Renee J. VERIFIED CUSTOMER
The young lady that drove my car to the front, had no customer service skills.. no smile, I told her thank you, she said, “I need to see your receipt,” again no smile on her face or voice, she said, “have a good day” as if it was forced. I know I shouldn’t be surprised with today’s younger generation, but I am getting tired of the non social skills. Maybe she is on the spectrum? Everyone has a story but when it comes to social skills, don’t work in customer service if it’s not your thing.
5/18/2024
John S. VERIFIED CUSTOMER
Took almost 4 hours to complete my oil change. I was told it was only going to be 1.5-2hrs. Was not told of the extra time it was going to take. Also was told an additional $70 will be added to my total with the extra maintenance added on, with was fine. Total ended up being over $350, that’s almost triple the amount! The last 30min of waiting was just waiting for the paperwork to finish, which seems way too long for that. Not sure I will be back for my next oil change/maintenance if it’s going to be like this next time.
5/18/2024
Adam H. VERIFIED CUSTOMER
Have always enjoyed the level of service, for the price. However, with the recent price increase and the elimination of the punchcard, I’ll probably be getting my service done somewhere else from now on.
5/18/2024
Mark S. VERIFIED CUSTOMER
Jessica and the team did a great job. Kept me informed and finished earlier than I expected. Thank you
5/18/2024
Betty W. VERIFIED CUSTOMER
Chance was very caring and efficient!
5/18/2024
Lemuel F. VERIFIED CUSTOMER
Very good!
5/18/2024
Kelly R. VERIFIED CUSTOMER
Great service today
5/18/2024
Andrea C. VERIFIED CUSTOMER
Best service everrr!!! Andrea is such a pro and a natural I wouldn’t imagine having the knowledge she has ;) I will definitely be coming back for my next services to come. Wonderful staff too with an amazing environment?