I was charged for something when the problem wasn't fixed
7/4/2024
Nick A. VERIFIED CUSTOMER
You guys rock
7/4/2024
Rox M. VERIFIED CUSTOMER
It was just an oil job but it was in and out and I have a lifetime oil change on my Titan so could be better can't be zero bye
7/3/2024
Teresa Y. VERIFIED CUSTOMER
They did a great job and everyone was very friendly and accommodating great experience!
7/3/2024
Lisa S. VERIFIED CUSTOMER
Alyssa was great to work with. Always a good experience with Reiselman!
7/3/2024
Alfredo P. VERIFIED CUSTOMER
It was a really easy and fast process and Alyssa was pretty helpful.
7/3/2024
Connie F. VERIFIED CUSTOMER
Service was excellent!
7/3/2024
Julie E. VERIFIED CUSTOMER
Aimee always provides awesome service!
7/2/2024
Kim J. VERIFIED CUSTOMER
The repairs are not affordable the labor charges were too high. I dislike paying a credit card fee, that’s greed. It’s part of doing business and you should eat that cost. I dislike that you wanted me to leave my car through weekend and no loaner car offered. I dislike the that because I couldn’t leave car due to having to work this weekend that it would cost me more to have repairs done. Not very customer friendly there, just greed.
7/1/2024
Donna S. VERIFIED CUSTOMER
Ami is great. It's good to always see a familiar face.
6/30/2024
Abraham K. VERIFIED CUSTOMER
Wait time was 3.5 hours for an oil change with tire rotation.
6/30/2024
Sally P. VERIFIED CUSTOMER
Great job and great service.
6/29/2024
William A. VERIFIED CUSTOMER
Really appreciate everyone
6/29/2024
Randolph S. VERIFIED CUSTOMER
Friendly and Courteous. Everything done as expected. I love the new contact feature via my phone.
6/29/2024
Susan R. VERIFIED CUSTOMER
Service was excellent and timely. Staff was friendly, courteous and professional
6/29/2024
Albert V. VERIFIED CUSTOMER
Thank you so much!
6/29/2024
David G. VERIFIED CUSTOMER
The multipoint inspection form was not filled out with the exception of tire tread depths and pressures(which were inaccurate, as I had NO indicators or warnings of low tire pressures) and brake rotor thickness. The service advisor did not discuss ANY of the service with me. He just collected the money and gave me my receipt. It wasn't until later that I received the checklist via email. Also I received an alignment check results that said it failed. This also, was NOT MENTIONED by the service advisor.
6/28/2024
Brenda W. VERIFIED CUSTOMER
I’m always confident about the oil changes I received at Reiselman.But prices are rising even though coupons are offered most of the time. I can’t afford anything at the dealership but an oil change . Also I was surprised to see the charge for a credit card fee. That’s pretty shocking coming from a million dollar business.
6/28/2024
Jeremy R. VERIFIED CUSTOMER
Everything was perfect from start to finish
6/28/2024
Brown'S I. VERIFIED CUSTOMER
On site and the people that helped were wonderful. The problem is with scheduling on the app, it was way better before the last update.