I didn't like Richard, he changed the light bulb without my permission which I think is crazy. I do not plan to bring my car again there
3/1/2023
Richard D. VERIFIED CUSTOMER
Brynn was great. She kept me updated on the repairs and cost, which I appreciated.
2/28/2023
Carol Q. VERIFIED CUSTOMER
I might of been satisfied with Adam taking my information..but I am not satisfied when you txt and I respond and no one responds back??? What is the point???
2/28/2023
Patricia S. VERIFIED CUSTOMER
Beautiful Bldg. As Good As It Gets is great. I was treated excellent. Very nice young man!!!
2/28/2023
Tacyanno D. VERIFIED CUSTOMER
Very thoughtful. great professional
2/28/2023
Peiran Y. VERIFIED CUSTOMER
Very upset with this visit. I was charged for things that I never got charged for during regular maintenance. When I asked why I was charged for those things and expressed concerns, the customer service rep was very impatient and rude, even calling me “ridiculous”. The worst customer experience ever.
2/28/2023
Kathleen D. VERIFIED CUSTOMER
Pleasant and competent
2/28/2023
George N. VERIFIED CUSTOMER
Work well done !
2/28/2023
Lisa C. VERIFIED CUSTOMER
Braden was a pleasant Service Advisor. I look forward to him working with me at my next service. Thanks Woburn Toyota for excellent service!
2/28/2023
Margery D. VERIFIED CUSTOMER
She was very professional, thorough and efficient
2/27/2023
Tung V. VERIFIED CUSTOMER
Thank you
2/27/2023
Herold L. VERIFIED CUSTOMER
I’m very appreciated your service
Thank you so much for your advice
See you guys for the next service
2/27/2023
George L. VERIFIED CUSTOMER
Great job! Thank you!
2/26/2023
Matthew M. VERIFIED CUSTOMER
Excellent customer service skills. Brynn was very Calm and addressed all my concerns. Called me right away when my vehicle was done. Brynn was fantastic! Give her a raise. Thank you.
2/26/2023
Nicole W. VERIFIED CUSTOMER
Seemed a little bit expensive
2/26/2023
Pradeep M. VERIFIED CUSTOMER
Brynn is an excellent advisor. She provides the honest advice keeing customers concern in mind.
2/26/2023
Esthere C. VERIFIED CUSTOMER
I was happy the service was excellent thx
2/26/2023
Rebecca R. VERIFIED CUSTOMER
The people I spoke to her very nice, but I never got anything in writing before you started working on my car. I only authorized to have one thing done with my car but your technicians did two things and then charge me for the extra thing I never authorized to do. And in the end I ended up paying more than I should have because of that.
2/26/2023
Stephen H. VERIFIED CUSTOMER
Willmi was very professional. The service was fast and efficient.