George was awesome and very efficient and would trust him to make future appointments for my vehicle
1/22/2026
Yolanda E. VERIFIED CUSTOMER
George was great. However. I would just for fun get a quote on my trade $$ for my 2022 Lexus RX Sport model. I would like to see how much it would he for a 4 Runner fully loaded 2022 or 2023. Thank you.
1/22/2026
Lisa R. VERIFIED CUSTOMER
TYSM
1/22/2026
Yachi H. VERIFIED CUSTOMER
My service advisor is very knowledge and courtesy from the begin to the end. Can not ask for anything more :-)
1/22/2026
Lillian J. VERIFIED CUSTOMER
Tony Hang is the ABSOLUTE Best! Hands Down. An ASSET to the LEXUS Corporation!!’
1/22/2026
Julia S. VERIFIED CUSTOMER
Friendly and answered my questions. Would recommend
1/22/2026
Charles W. VERIFIED CUSTOMER
Great service. Jerry did a great job communicating with me and setting expectations.
1/21/2026
Ansuya P. VERIFIED CUSTOMER
Very nice gentleman
Informative and attentive
Keeping updated while I was waiting
1/21/2026
Gia Bao. VERIFIED CUSTOMER
Robert was very nice, he helped me with everything
1/21/2026
Mia C. VERIFIED CUSTOMER
No Lexus rental car available when I had made appointment I was set up for one. Shuttled to car rental they had no cars said it would be 1 hour . Missed my appointment and was charged a no show fee which I am not happy about. I picked up my car and did not get it serviced. I am hoping there will be some sort of compensation for this extremely negative experience. This is not what I expected as a Lexus dealership. I have left 2 messages for the service manager with no response. Getting ready to write a yelp review regarding this experience.
1/21/2026
Andrea G. VERIFIED CUSTOMER
Thank you Elijah Dominguez.
Andrea M Gutierrez
1/21/2026
Stephen L. VERIFIED CUSTOMER
George really assisted me in getting a new run-flat tire after Lexus roadside services delivered my car in a tow truck. I was surprised this whole process worked very well.
1/21/2026
Amber G. VERIFIED CUSTOMER
Elijah was great to work with and very thorough.
1/21/2026
Manuel G. VERIFIED CUSTOMER
Mark Gray was very helpful and gave me THE BEST service! He answered all of my questions and was very nice. I give him 10/10! THANK YOU MARK YOU ARE THE BEST!
1/21/2026
Arthur L. VERIFIED CUSTOMER
Thank you,
gerardo was very attentive to my car needs, especially since I had to have the smaller battery replaced even though I have only driven the car for 13 months. Very upsetting, but the experience at crown made up for it. Thanks
1/21/2026
April C. VERIFIED CUSTOMER
Robert is very professional and kind. I am so happy he is my service advisor.
1/21/2026
Wayne S. VERIFIED CUSTOMER
Alfred always shows the upmost professionalism and goes the extra mile to help his customers.
1/21/2026
Eunice C. VERIFIED CUSTOMER
Mark Gray was very helpful and professional. He made it easy to wait for my vehicle by offering me all the comforts that Lexus had to offer.
1/21/2026
Xavier P. VERIFIED CUSTOMER
Chris amongst the best when it comes to being a service advisor. 5 stars!
1/21/2026
Manpreet S. VERIFIED CUSTOMER
Every buddy friendly and nice person
I love this place
Very neat and very clean every thing
Thank you crown lexas Ontario