Great guy to work with. Always friendly and professional and willing to help answer questions
3/14/2026
Carlos C. VERIFIED CUSTOMER
Easy and fast just like I like it thank you
3/14/2026
Toral S. VERIFIED CUSTOMER
Thank you for the best service and totally satisfied with the work done on my car. Thank you Jerry .. with all your support and answering all the questions we had. Thanks to the manager too for understanding and waiving the charges for the parts and labor. Really really appreciate the whole team of crown Lexus for making my car work as brand new. Thank you again Jerry and the whole team. ????????????????
3/14/2026
Joyce L. VERIFIED CUSTOMER
Maria was great even though she was new! I appreciated she would inform me throughout the day of the eta of the process of the car. I think I wished the first day I would like to have a loaner car instead of waiting for the whole day and the car was not fixed yet. But she didn't know so I still appreciated her efforts.
3/13/2026
Jay H. VERIFIED CUSTOMER
Helen was awesome and very personable even at the end of the day.
3/13/2026
Stainless Steel. VERIFIED CUSTOMER
Service done quickly. Maria was cordial and thorough.
3/13/2026
Shaohang G. VERIFIED CUSTOMER
He is a wonderful person, and the service provided felt both relaxing and comfortable. A truly great individual.
3/13/2026
Arnaldo Aleman. VERIFIED CUSTOMER
Maria was great! But my claim didn’t turn out very well! So far from great
3/13/2026
Omar P. VERIFIED CUSTOMER
Keep up the fantastic work Alfred
3/13/2026
Thaiese S. VERIFIED CUSTOMER
Elijah was excellent. He has great customer service skills.
3/13/2026
Gary C. VERIFIED CUSTOMER
Tony is the best!
3/13/2026
Luis P. VERIFIED CUSTOMER
Came in for routine oil change, and had ann issue, which was taken care of without hesitation. Was offered a loaner vehicle, which I actually only used to get to my house and return it two days later. Really did appreciate that.
3/13/2026
Diann P. VERIFIED CUSTOMER
Vehicle did not get washed but I was asked if I wanted to wait but I elected to return. I was given the option.
3/12/2026
Joy E. VERIFIED CUSTOMER
Mark Gray is the reason I feel confident in the service at Crown Lexus. Thank you for Exceptional Service!
3/12/2026
Joanna R. VERIFIED CUSTOMER
Realized I already received a 70k service and this time should have been a 75k service. Service agent either didn’t check the car history to correct this or saw the car history and still decided to do the 70k service. I ended up getting and paying for an unnecessary oil change. Also I was told I needed a new battery. The service agent again did not check my service history, I had to remind him that I received the battery from them and believed it was a 5 year battery in order to get my new battery prorated. If I didn’t remind him of this I would have paid full price on the battery. Things like this will make me go to another Lexus service center that is about the same distance for me if not a little closer. I come to your service office due to the service agents in the past have been on top of everything and checking history.
3/12/2026
James U. VERIFIED CUSTOMER
Mr.Faustino always on top of the service rendered to a customer. I am very satisfied and never doubted to entrust my car service to him. He always take care of me like his own family. I am so glad Mr. Faustino is the person who take good care of my car. Good Job sir !
3/12/2026
Bikira S. VERIFIED CUSTOMER
Great@
3/12/2026
John K. VERIFIED CUSTOMER
Tino was cheerful and fully attentive to my needs.
3/12/2026
Tracey L. VERIFIED CUSTOMER
I was vey satisfied with Mark he was extremely professional and helpful the problem I had is when I drove up there was no one outside I got out. Year stood there for three minutes it was like a ghost town. I then walk inside and found Mark. Good guy. But you should have people outside