I really appreciated the friendly and professionalism of the consultants Helen and Alfredo.
In addition, I thank service technicians’ knowledge and quality work done on my car to address my concerns .
Thank you very much
5/31/2023
Deborah S. VERIFIED CUSTOMER
Pamela makes me feel confident I can trust the service and was helpful explaining what needed to be done first. She has a kind and professional manner. I will ask to work with her again.
5/31/2023
Johanna T. VERIFIED CUSTOMER
Alyssa was outstanding and provided excellent customer service.
5/31/2023
Debbie A. VERIFIED CUSTOMER
Your staff is very professional. Very satisfied ????
5/31/2023
Trang P. VERIFIED CUSTOMER
Fiona provided an excellent service. Give her a raise.
5/31/2023
Evelyn V. VERIFIED CUSTOMER
I have been a customer ever since I bought my vehicle. Today was the last time I will be taking my vehicle to your dealership for service. I was initially quoted a price and agreed to have the service done and then the price was changed after I had given my consent. I also left a message for a call back and I never received one. You have lost my trust and my business!
5/31/2023
Ciro A. VERIFIED CUSTOMER
Great customer service from both Alyssa and Mr. Jose. I will definitely be doing all my services do you guys from here on out thank you all.
5/31/2023
Katherine L. VERIFIED CUSTOMER
He is great and helpful.
5/29/2023
Robert P. VERIFIED CUSTOMER
Satisfied and assurance that the problem was fixed to my expectation. Good service by Tony
5/29/2023
Daniel L. VERIFIED CUSTOMER
Christ is super friendly and make the service process very easy!
5/28/2023
Jim C. VERIFIED CUSTOMER
Tino is and always been a pleasure to work with
He always explains what needs to be done in way that's easy to understand
Always a GRAN SLAM
5/28/2023
John B. VERIFIED CUSTOMER
The Crown Lexus service team ALWAYS takes excellent care of us. Advisors, technicians are second to none. Bravo!
5/28/2023
Miguel A. VERIFIED CUSTOMER
Great service ! Very informative. Highly recommend!! Helped right away!!
5/28/2023
Linda W. VERIFIED CUSTOMER
Christian was kind and helpful and everything was going smoothly until my car was brought to me after service and it was still dirty with bird poop and water sprayed on my car! I asked the nice Hispanic guy about it and he said my car should have been washed! So, he kindly wiped my car down, including popping my trunk to get excess water. He cleaned the car enough that it looked ok!
I told him that he needs to report that my car was not washed but sprayed with water that made a mess!!!
Sadly, everything was so nice and smooth with my car service until I saw my still dirty and wet car. Thank goodness the young, Hispanic service man took care of it swiftly and kindly…
5/28/2023
Willie L. VERIFIED CUSTOMER
Fiona is a nice and very kind helpful young lady should be glad to have someone like that on your team thanks for taking care of my ride