Helen gave me excellent service. As a senior hard for me to bring in car, worked out arrangement to have son bring in car, fix it, and pay remotely.
6/17/2023
Henry R. VERIFIED CUSTOMER
It’s nothing to do with you . Someone lost my car keys . I had to get a loaner to go home get my spare key .
Thank you for your help tho
6/17/2023
Antonio M. VERIFIED CUSTOMER
Christian took care of me, it was fast . Helped with the rest of my day.. thank you you guys are the best
6/17/2023
Alex J. VERIFIED CUSTOMER
Supper friendly and very welcoming...
6/17/2023
Herve M. VERIFIED CUSTOMER
Job well done as expected.
6/17/2023
Jimmy S. VERIFIED CUSTOMER
I can always trust my vehicle with Tony Hang. He is very knowledgeable of his craft and shows concern to all the customer’s needs. Everyone is treated with dignity and respect.
6/16/2023
Freda H. VERIFIED CUSTOMER
Thank you
6/16/2023
Lauren B. VERIFIED CUSTOMER
Tony Hang is amazing. I wouldn't go to Crown if it wasn't for Tony. I promote Crown Lexus in the community because of Tony and his excellent customer service
6/16/2023
Phillip J. VERIFIED CUSTOMER
Very professional, knowledgeable and answered all my questions. I will request her assistance the next time I come to have my car serviced. Very happy the way she handled my service repairs.
6/16/2023
Nancy K. VERIFIED CUSTOMER
Tony Hang always goes above and beyond. Rarely do I encounter someone of his caliber who provides outstanding customer service. He exhibits extensive knowledge of Lexus products/repairs as well as projecting a friendly/professional demeanor. Further, Tony always ensures any concerns are thoroughly addressed, questions answered, provides accurate service completion updates, and if warranted, ensures that a courtesy car is available. Consequently, when I need to schedule a service appointment, I always request Tony. When he’s not available, while satisfactory, other service advisors, unlike Tony, are not exceptional
6/16/2023
Omar C. VERIFIED CUSTOMER
Robert is an exceptional employee! I really enjoyed my first service visit and would like to come back to visit Crown Lexus because of Robert's helpfulness. Keep up the awesome work! 5/5!
6/16/2023
Mitchell C. VERIFIED CUSTOMER
Fantastic customer service representative. I trust him and he trust me as well.
6/16/2023
Manuel R. VERIFIED CUSTOMER
Fiona was great. Very helpful. Thank you!
6/16/2023
Jonnie B. VERIFIED CUSTOMER
Tony is super nice and professional
6/16/2023
Beatriz C. VERIFIED CUSTOMER
Tino has GREAT customer service skills. He was friendly and informative. I would like to see him again on my next service date.