I waited close to three hours just to have a tire repaired despite me making an appointment. Additionally, I requested a car wash only to have water dripping and the vehicle still being dirty. A bit disappointing for sure.
7/13/2023
Meihua C. VERIFIED CUSTOMER
Great for the service
7/13/2023
Jeffrey S. VERIFIED CUSTOMER
Thank you for your service!
7/13/2023
Aurelio P. VERIFIED CUSTOMER
Excellent service
7/12/2023
Alicia J. VERIFIED CUSTOMER
Thank you for your support for my vehicle
7/12/2023
Christine S. VERIFIED CUSTOMER
Thank you Devin for the constant communication with my car! Much appreciated!
7/12/2023
Phyllis N. VERIFIED CUSTOMER
Mr. Ruiz was courteous and explained the service needed for my car and answered my questions
7/12/2023
Glenda L. VERIFIED CUSTOMER
You all charged an Older Lady $249.00 to put 2 quarts of antifreeze in my car. Total Rip-off. I have been coming there since 2006. I felt like I got stabbed in the HEART
7/12/2023
Dennis K. VERIFIED CUSTOMER
Even though I had an appointment, I waited in line for half an hour before seeing your Service Manager, Alfred. I watched cars arriving in the line next to me go before me. Alfred did apologize saying they had gotten unusually busy. The service subsequently done on my car was satisfactory. Given that I live 30 miles from you, I’m not sure I would commit to a second service appointment.
7/12/2023
Maira G. VERIFIED CUSTOMER
Helen was great! Would definitely go back and have my vehicle serviced with her again. I feel great driving my car now and I know it’s safe to be driving.
7/12/2023
Lajuana L. VERIFIED CUSTOMER
It’s a pleasure doing business I take her advice on what need to done on my car.
7/12/2023
Victor R. VERIFIED CUSTOMER
Tino is great!
7/12/2023
Barbara N. VERIFIED CUSTOMER
Devin was awesome! I feel like he went above and beyond explaining every service that was performed in detail. Thank you Devin!
7/12/2023
Willie S. VERIFIED CUSTOMER
Nice waiting area and Fiona’s knowledge about the car.
7/12/2023
Edelyn M. VERIFIED CUSTOMER
Christian team service was excellent. Thank you for taking care of my car today.
7/12/2023
Randy D. VERIFIED CUSTOMER
Great Service
7/12/2023
Stainless Steel. VERIFIED CUSTOMER
Is my car ready?
7/11/2023
Christie D. VERIFIED CUSTOMER
Devin, thank you for providing prompt and professional service. My vehicle was returned within the stated time frame.
7/11/2023
Barbara M. VERIFIED CUSTOMER
I truly feel that customer service and maintenance services are very important. And I am happy to say that I received both. Alfred and the maintenance team are people friendly and very professional in their job. If I'm in CA again annexed services. I will come to Crown Lexus. Thank you