The man had phenomenal service. I have no complaints
7/14/2023
Darrick E. VERIFIED CUSTOMER
Alfred was very good with Customer Service, just wasn’t happy with the Technician who work on my car. As I was about to leave I notice the front left sensor was on as it there was something in front of my car. I immediately notified my advisor Alfred who took my car back into the Technician and stated “ It was because of the Calibration done after replacing the windshield” ???????????????????? Yes got in my car and drove for less than 8 mins or so and this sensor kept going off as if something was in front of my vehicle. I turned the car around back to Lexus and immediately spoke to Alfred. He took my car back to the Technician and I was given a loaner vehicle until my car was fixed. I’m sure there is a process when work has been done on all your vehicle before releasing back to the Customer? Why wasn’t this final check not done on my car?
Sincerely,
Mr. Darrick E
7/14/2023
Henry B. VERIFIED CUSTOMER
Great service
7/14/2023
Edward E. VERIFIED CUSTOMER
Excellent service
7/14/2023
Lois O. VERIFIED CUSTOMER
Great to work with!!
7/14/2023
Sharon D. VERIFIED CUSTOMER
Thank you Chris
7/14/2023
Bai E. VERIFIED CUSTOMER
Devin has an excellent custoner service
7/14/2023
Jeffrey K. VERIFIED CUSTOMER
Jarrod provided exemplary service. He is an asset to the Crown Lexus team and the quality of his service ensures our continued patronage.
7/14/2023
Gerry R. VERIFIED CUSTOMER
Very helpful! Thank you
7/14/2023
David M. VERIFIED CUSTOMER
Outstanding service from in to out.
7/14/2023
Stephany W. VERIFIED CUSTOMER
Christian Santos provided friendly and excellent customer service. He kept me informed of the services I needed, any price changes, and had my vehicle ready before the promised time. I truly appreciate and value Christian as my service advisor.
7/14/2023
Jude O. VERIFIED CUSTOMER
Helen was professional and respectful ???? ????
7/14/2023
Christine S. VERIFIED CUSTOMER
Helen was phenomenal!
7/14/2023
Richard C. VERIFIED CUSTOMER
Excellent customer service!
Thank you
7/14/2023
Imelda O. VERIFIED CUSTOMER
Very efficient.
7/13/2023
Jackie C. VERIFIED CUSTOMER
Great customer service received from Alyssa!!
7/13/2023
Kellie B. VERIFIED CUSTOMER
Chris is always helpful and provides great customer service. I always request to have him as my service advisor.