Thank you Dennis and Michael Figueroa for all your help .
9/9/2023
Jacqueline E. VERIFIED CUSTOMER
Mr Ruiz was knowledgeable and attentive. He worked efficiently and quickly in assisting me with my car.
9/8/2023
Michael L. VERIFIED CUSTOMER
Alyssa is great. She was prompt in returning my messages and called me personally to make sure that Drive Connect was functioning correctly.
9/8/2023
Deneen R. VERIFIED CUSTOMER
Dennis was great. He greeted me right away. I received great customer service great communication about what was going to happen. I had a concern about my tire and he took care of my issue. I was called by Dennis to go over what my car needed and he confirmed what would be done. Awesome service. I’m completely satisfied with Crown Lexus and Dennis Palacio who took great care of my car needs.
9/8/2023
Margaret-Ann M. VERIFIED CUSTOMER
Mr. Ruiz was professional and helpful.
9/8/2023
Maria N. VERIFIED CUSTOMER
Mr.Chow extend high quality customer service for what is expected of a Lexus dealership. Thank you
9/8/2023
Minh H. VERIFIED CUSTOMER
I am happy with the service at Crown Lexus dealer.
9/8/2023
Juan G. VERIFIED CUSTOMER
Alyssa White did a wonderful job and always kept me updated on the status of my service. While I was paying for the service she made sure my vehicle was waiting for me up front which was greatly appreciated.
9/8/2023
Edgar G. VERIFIED CUSTOMER
Jarrod exemplified what Lexus is all about. Stellar customer service, personable, and delivered even sooner than the estimated time provided. Thank you!
9/8/2023
Charles H. VERIFIED CUSTOMER
I will complete the survey. The job was well done.
9/8/2023
Won P. VERIFIED CUSTOMER
Happy being your customer
9/8/2023
Tony F. VERIFIED CUSTOMER
Hellen is always great! We appreciate her very much!
9/8/2023
Angel O. VERIFIED CUSTOMER
I’ve been going to Crown for years. I found her to be excellent at the service desk.
9/8/2023
John H. VERIFIED CUSTOMER
Bring bCk Krispy kremes....car was ready when initially promised....couldn't be happier
9/8/2023
Vinod P. VERIFIED CUSTOMER
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9/8/2023
Paul T. VERIFIED CUSTOMER
Jarrod did a good job but Service took longer than usual
9/8/2023
Sandra H. VERIFIED CUSTOMER
Great all parts!
9/8/2023
Diane S. VERIFIED CUSTOMER
Tony was totally awesome, over the years I've dealt with a number of service advisors, Tony was hands down all around...curious and explained everything to me, I told him my thoughts on the service needed at this time and he understood, he totally agreed with my decisions and I respect this Service advisor will go far in his career...I hope I have the honor of dealing with him in my future services...a true gentleman all around...thank you for my experience...see you in another 5,000 miles...Diane S
9/8/2023
Deborah A. VERIFIED CUSTOMER
She was super-efficient and professional in handling every aspect of my service request. Thank you for having her do such a great job! She is an asset.