Crown Lexus of Ontario Auto Repair Center

Thank you tino for taking such great care of me and my car!!

Tino Ruiz's customer service is rated 10/10.

Tony had a great attitude and was very welcoming. He kept me informed on my cars status. He also gave me information fir my next service.

Thank u

Alfred was genuine and professional. He was wonderful!!! Car was serviced in a timely manner

Mr. Ruiz was awesome, we have been loyal customers for over 16 years and for the most part due to your service department thank you

Helen always takes great care of my car and me.

Helen is always helpful

Great service, thank you!

Chow got my car back to normal. Thank you!

Christian Santos continues to be the very best service advisor I have ever worked with. He always exceeds my expectations. A+++ experience once again!

Helen is always great! Very personable and professional. She makes us feel welcomed and always asks about the family! She’s great!!

very good and clear expectations. car was ready as promised time great job

Robert, is always very helpful ????

Helen Kassel is wonderful. Her communication is great. And she’s just a very nice person. She’s a great representation of Crown Lexus. I would also like to mention Danielle Cansler and Daniel (sorry I don’t know his last name) have been there for me for years.

Great service attention,

Good

Thank you ????

First off, I want to say that the SERVICE department was fantastic. Dennis was GREAT! He was informative! I brought my car in to get my tires serviced, I got a screw and luckily I was able to bring it in right away. What I’m most disappointed in was Crown dealership in general. I bought my car in June, they NEVER told me that I had 2 free services. Dennis helped me out, told me about the services and I got my first one done, he even educated me about my tires. He then proceeded to tell me that it was 300 bucks for a tire. I knew I paid extra for tire services. He told me it wasn’t in the system. Other men (didn’t get names) all surrounded him to help him find it. They told me the financial service never activated it! Dennis went over there right away to get it done for me, which I am thankful for. Dennis also educated me about getting a uber voucher or loaner, which I had no idea about. THIS IS MY FIRST LEXUS! I had no idea this existed. Dennis, thank you for being so informative! Thank you for educating me when the crown dealership didn’t. I truly appreciate your great customer service. Crown dealership , please educate your customers better. It’s not always about the sale, please let us know the perks too. Very disappointed!

Great customer service from Alfred today. Thank you!