Alyssa did a wonderful job! She explained everything that needed to be done thoroughly and walked us over to the rental car area. Her service was professional, and above expectations. From arrival to departure.
Kat was our rental car service provider. First service as well which professional and quick..
11/4/2023
Latanya M. VERIFIED CUSTOMER
Alyssa was not scheduled with me but she came out and help me anyway. That’s what makes her so amazing ! Her professionalism and customer service is off the roof. Thanks again Alyssa!
11/4/2023
Loretta F. VERIFIED CUSTOMER
The estimate I received for repairs was beyond ridiculous. I felt that I was attempted to be taken advantage of. I have no confidence in the Lexus brand and will never buy one ever again. The car is only 6 years old and I have never received a ridiculous quote for service in all of the cars that I have owned until now. I will be contacting the company to share my experience and frustration with the service that I received.
11/4/2023
Virginia C. VERIFIED CUSTOMER
Very nice and professional young man. I always ask for him.
11/4/2023
Fabiola T. VERIFIED CUSTOMER
I received great service. Thank you
11/4/2023
Miguel A. VERIFIED CUSTOMER
Gracias todo muy bien
11/4/2023
Ardria B. VERIFIED CUSTOMER
Me service rep was amazing
11/4/2023
Caihong F. VERIFIED CUSTOMER
tanker you
11/4/2023
Mark D. VERIFIED CUSTOMER
Tino is by far the BEST service advisor Ive ever had. He always performs his job ABOVE and BEYOND. Thanks Tino your help is greatly appreciated.
11/4/2023
Gilbert C. VERIFIED CUSTOMER
Mr Ruiz was super in handling all my car needs. Ty, Mr Ruiz.
11/3/2023
Tamaiya W. VERIFIED CUSTOMER
Dennis was amazing. He deserves to be recognized as employee of the year. He displayed exemplary customer service, extreme professionalism, and a sensational personality, he went above and beyond the call of duty. As a former D1 Athlete from Cal State Fullerton. It was a pleasure to work with a true team member again. My experience was unforgettable. Thank you Dennis for increasing my faith. The entire experience blessed me. ????????
11/3/2023
Kent J. VERIFIED CUSTOMER
Very satisfied with my service experience
11/3/2023
Francisco R. VERIFIED CUSTOMER
Service representative Tony Hang is always a great reason to go back to this dealership. Extremely helpful, professional, knowledgeable, and attentive to what our concerns are with our vehicles.
11/3/2023
Nicole R. VERIFIED CUSTOMER
Mr. Chow’s excellent customer service! He was efficient with what was to be done on my car and the time it would be done. I greatly appreciate it. My loaner vehicle was ready clean and fully tanked. I also appreciate that service. Thank you’
11/3/2023
Charles K. VERIFIED CUSTOMER
You have employees work there that Lies to you
11/3/2023
Wivina F. VERIFIED CUSTOMER
Faustino Ruiz is one of your best specialist i give him all 5 stars.
11/3/2023
Arnel A. VERIFIED CUSTOMER
I’m totally satisfied with the service
11/3/2023
Saul G. VERIFIED CUSTOMER
Mark did a great job and was very professional and kept me updated on the progress of my car.
11/3/2023
Hugh L. VERIFIED CUSTOMER
I received attentive, exemplary,personalized service from Mr. Ruiz. As a direct result, I have elected to use Crown Lexus as the principal service provider for my vehicle.