Chow was extremely helpful and communicated great! Very enjoyable experience. Thank you.
12/22/2023
Kenneth M. VERIFIED CUSTOMER
Excellent service like always
Thank you
12/22/2023
Jack I. VERIFIED CUSTOMER
Alfred delivered fantastic customer service
12/22/2023
Johnny T. VERIFIED CUSTOMER
Tony is the best with customer service
Thank you
12/22/2023
Rada M. VERIFIED CUSTOMER
That wasn’t the survey?
12/21/2023
Erik T. VERIFIED CUSTOMER
Alfred is the best extremely helpful and fast with updates couldn't be happier with my experience
12/21/2023
David R. VERIFIED CUSTOMER
Merry Christmas
12/21/2023
Karen C. VERIFIED CUSTOMER
Excellent service
12/21/2023
Jose J. VERIFIED CUSTOMER
Breakdown of services and condition of vehicle after services are done
12/21/2023
Lito G. VERIFIED CUSTOMER
The ease of getting appointment, reminder and follow up, vehicle check in and update on the status of the service were exceptional. The service provided by Christian Santos was great! System of communication top-notch.
12/21/2023
Jenny H. VERIFIED CUSTOMER
I picked up the vehicle and no one v explained to me what was done. I had to look for someone to explain what service, if any was done on the vehicle.
12/21/2023
Gustavo B. VERIFIED CUSTOMER
I am happy
12/21/2023
Demetria S. VERIFIED CUSTOMER
Excellent service
12/21/2023
Jeremiah P. VERIFIED CUSTOMER
I dropped my car off at 6:15 AM for the early bird like I’ve done other times to get my car serviced. I never got any updates as to when my car was finished so I waited till after I got off work at 6:15 pm to go pick it up. They didn’t take my envelope out of the early bird box and left my car in the front all day. I had to get a loaner and come back the next day to pick it up during lunch at 11 AM. They called me at 9 saying it was ready. I go to pick it up and my paperwork isn’t ready. No one knows where my paperwork is and I’m here in my lunch trying to just get my car and go back to eat my food. They had to hand me my car with no paperwork and I wasn’t able to eat my lunch because I had no time.
12/21/2023
Lakisha B. VERIFIED CUSTOMER
I truly appreciated Dennis' professional manner, the time and care he took to address my concerns and questions.
12/20/2023
Ravindra S. VERIFIED CUSTOMER
Ms. White customer service was 5 STAR!
Overall, the team at Crown Lexus provides excellent service.
Cheers
Mr.Sookdeo
12/20/2023
Lillie F. VERIFIED CUSTOMER
Tony is always courteous, professional and friendly. Excellent customer service.