Helen is awesome! Always going above and beyond!!! Great communication!
2/7/2024
Marvin G. VERIFIED CUSTOMER
Very good service.
2/7/2024
Carrie M. VERIFIED CUSTOMER
Mark was a fantastic service advisor. He was consistently courteous, professional, and communicated efficiently. I wouldn’t want any other service advisor to assist me.
2/7/2024
Hoang T. VERIFIED CUSTOMER
Thank you for your help and the key!
2/7/2024
Oluwafemi O. VERIFIED CUSTOMER
Thanks Mark for your wonderful service.
2/7/2024
Aida R. VERIFIED CUSTOMER
He did great ????
2/7/2024
June H. VERIFIED CUSTOMER
Chow customer service was one of the best experiences I’ve encountered. Thank you Mr. Chow for your engaging, care for my satisfaction with my car care needs.
And thanks also to George for his warm engaging service as well.
Thank you Crow Lexsus for these two
Employees!!
2/7/2024
Maria Z. VERIFIED CUSTOMER
Sure I will definitely take the survey I was so pleased with Alfred.
2/7/2024
Jeff H. VERIFIED CUSTOMER
Thanks for the great trouble shooting
2/7/2024
Manuel A. VERIFIED CUSTOMER
The attendant said that there was evidence of a rodent entering the cabin air filter assembly. I was sent two photos of the cabin air filter and the area of the engine compartment that they said could have sustained rodent caused chewing. The problem is that I observed no irregularities. I was offered a $900.00 estimate to correct the problem or what ever discrepancy they identified or observed. This seems too much for an evidence related repair. I have never heard of something like this happening to anyone or a vehicle that is used almost daily. I’m at a loss here…the matter or the result of this should have been shown/demonstrated more thoroughly. Besides that everything was fine. The attendant was polite and professional. I appreciated the timeliness in servicing my vehicle.
2/6/2024
Rafael N. VERIFIED CUSTOMER
Excellent service ????
2/6/2024
Rafael N. VERIFIED CUSTOMER
Excellent service
2/6/2024
Jennifer M. VERIFIED CUSTOMER
Thank you for always being so personable and making it seamless when it comes to the maintenance and repairs for my vehicle!
2/6/2024
Dan P. VERIFIED CUSTOMER
Thank you ????
2/6/2024
Empire Drive. VERIFIED CUSTOMER
Helen in service is great. Great customer service
2/6/2024
Aurelia S. VERIFIED CUSTOMER
It took less time to complete the job than expected
2/6/2024
Aaron R. VERIFIED CUSTOMER
Alyssa is personable and friendly, very knowledgable about her job. With her help my vehicle service was done in a thorough and timely manner.