Mark was great and he answered my questions and explained in detail what my car needs. He very kind and caring. I absolutely loved the service experience
4/24/2024
Norman C. VERIFIED CUSTOMER
Helen was AWESOME!
Thank you.
4/24/2024
Marisol A. VERIFIED CUSTOMER
Amazing service and great communication
4/24/2024
Elisa H. VERIFIED CUSTOMER
Grate customer service, ty James
4/24/2024
Maria G. VERIFIED CUSTOMER
I thank you very much for your service and kindness, Mark is a very kind and helpful person, I thank you for your service today.
4/24/2024
Chermaine W. VERIFIED CUSTOMER
George’s was phenomenal. He worked hard to trouble shoot an issue that I’ve been having since 19,000 miles.
4/23/2024
Teresia T. VERIFIED CUSTOMER
Satisfied
4/23/2024
Monica L. VERIFIED CUSTOMER
Chiw was an excel representative for Crown Lexus. I would had a great experience from drop off to pick up. He was very informative and explained details of my vehicle status in a way I understood. Great Job Chow!
4/23/2024
Manuel R. VERIFIED CUSTOMER
Tony Hang was very professional and a great asset to Lexus or to any other company.
4/23/2024
Nicole H. VERIFIED CUSTOMER
Very satisfied with the help and guidance I received from Christian Santos.
4/23/2024
Nanette W. VERIFIED CUSTOMER
She is very professional and knowledgeable. She makes you feel valued and explains things in depth. I appreciate her exceptional customer service.
4/23/2024
Jonathan C. VERIFIED CUSTOMER
Everything went well with my service appointment this afternoon. Dennis was very helpful facilitating it without any issues. Car was delivered within the estimated time frame .
Very good service as usual.
Thank you
Jonathan
4/23/2024
Gabriel P. VERIFIED CUSTOMER
Alfred was rude when I declined the suggested work on my vehicle. He asked me if “I didn’t believe in doing the work”.
This is after I told him I cannot do it right now.
4/23/2024
Trinh N. VERIFIED CUSTOMER
Dennis has been very helpful. He deserves a 5-star rating!
4/23/2024
Veronica R. VERIFIED CUSTOMER
Everyone and especially Alyssa, was very welcoming and nice.
4/23/2024
Gina F. VERIFIED CUSTOMER
James was very professional and answered all my questions I had regarding the first service on my IS 350. He provided excellent service! Thank you James W.
Gina F
4/23/2024
Yvonne C. VERIFIED CUSTOMER
Great staff. Everyone was so courteous. I had instructed the staff to proceed with a task, but had to change the instructions and staff was so understanding! I highly recommend Ontario Lexus!