Tony did a fabulous job and was attentive to what I needed to get done on my vehicle. He was very courteous and knowledgeable about the services available for my 2018 GS350, next visit I'd definitely seek him out!
4/26/2024
Wivina F. VERIFIED CUSTOMER
Faustino Ruiz is a great employee of Lexus. He’s knowledgeable.
4/26/2024
Tony Y. VERIFIED CUSTOMER
James is a great Service Representative. He was very thorough and professional in my dealings with him. I had a very good experience.
4/26/2024
Brixton S. VERIFIED CUSTOMER
Dennis is awesome! Love how he provides excellent customer service.
4/26/2024
Lori W. VERIFIED CUSTOMER
I am very happy that Helen is my advisor. As a marure woman I appreciate having another mature woman versus a patronizing male or younger employee. Helen is knowledgeable, professional and puts the customer first. Her critical thinking skills are refreshing. She has been a game changer for me as I always encounter some unforeseen issue with each visit to your service department.
4/25/2024
Sandra Z. VERIFIED CUSTOMER
Mr. Palacio’s was very helpful! Loved his customer service and attention to my concerns. Had bad experiences before but he definitely went above and beyond to overcome that! Really thankful for his assistance!
4/25/2024
John I. VERIFIED CUSTOMER
Excellent service always. Thanks for the earlier appointment.
4/25/2024
Nigel G. VERIFIED CUSTOMER
Everyone is so efficient. Thank you.
4/25/2024
Alan W. VERIFIED CUSTOMER
Great
4/25/2024
Saul F. VERIFIED CUSTOMER
OUTSTANDING customer service from Tino. We were originally planning on going to Lexus in Riverside and called Ontario by mistake. Tino’s attentiveness, cheerful demeanor and impeccable follow up are the reason we chose Crown Lexus. 10/10 +
We look forward to working with Tino and Crown Lexus again soon.
4/25/2024
Barbara G. VERIFIED CUSTOMER
Alfred consistently provides first class superior customer service. Crown Lexus is fortunate to have such an outstanding customer service representative.
4/25/2024
Dean W. VERIFIED CUSTOMER
As always, Tony went above and beyond
4/25/2024
Anointte A. VERIFIED CUSTOMER
Tony was great!
4/25/2024
Josie C. VERIFIED CUSTOMER
Mr Ruiz is very professional and is enthusiastic about what he is doing, Ienjoyed my time with him and hopes he will have a good career with Lexus.
4/25/2024
Peter P. VERIFIED CUSTOMER
The staff was all very welcoming and helpful. Literally from the minute I parked to the end, each person was very professional and helpful. George was very informative and helpful
Thank you Crown Lexus
4/25/2024
Joe G. VERIFIED CUSTOMER
Faustino always provides outstanding customer service and great communication. Luv his level of engagement and extremely positive attitude. He is a great asset to the Crown Lexus Service Team and is always the one I contact with all of my service needs for my RX350 F Sport.
4/25/2024
Bonnie D. VERIFIED CUSTOMER
Mark was excellent! He kept me informed of the progress of my car repairs. He was friendly and smiled when speaking. I asked for his card and he provided it with a smile.