From the start, Alfred Nungaray has been extremely helpful and communicative. Alfred is the best service supervisor that I have dealt with at any dealership. His professionalism and mannerism is top tier. I really appreciate how he took care of me and my car. Thank you so much Alfred and team!
6/7/2024
Jacob F. VERIFIED CUSTOMER
Alyssa White was extremely difficult to reach out to to get any updates on my vehicle. I decided to start coordinating with her manager instead since Alyssa seemed too busy to give me any updates, or respond to my texts, or answer my calls. Terrible customer service.
6/6/2024
Tammy W. VERIFIED CUSTOMER
Great service
6/6/2024
Kevin N. VERIFIED CUSTOMER
Oil change took over an hour and a half. Too long.
6/6/2024
Robert L. VERIFIED CUSTOMER
George was very friendly and helpful in getting checked in. Always satisfied with Crown Service Department and staff.
6/6/2024
Juan R. VERIFIED CUSTOMER
Alyssa is amazing has great communication skills and is always attending to the needs I have all time. I will be taking my cars in with her all time !
6/6/2024
Elisa P. VERIFIED CUSTOMER
Thank you!!! Alfred was very attentive with telling me what maintenance my car needed he was very polite and helpful and explained very thorough instructions what was required to be done.
Thank you!
6/6/2024
Chris K. VERIFIED CUSTOMER
Tino was great!
6/6/2024
Josh R. VERIFIED CUSTOMER
As always, Helen provided excellent service.
6/6/2024
Jimmy R. VERIFIED CUSTOMER
Great friendly service
6/6/2024
Arvin S. VERIFIED CUSTOMER
Alyssa was professional and efficient. She said the vehicle would be completed within 90 minutes and it was. She was sweet and kind as well.
6/6/2024
Manuel S. VERIFIED CUSTOMER
Very helpful got me in and out. Thanks for the help. Appreciate it.
6/6/2024
Tiffany C. VERIFIED CUSTOMER
George was amazing
6/6/2024
Dominique R. VERIFIED CUSTOMER
Always a pleasure working with Alyssa White. Thank you
6/6/2024
Nashaat A. VERIFIED CUSTOMER
Alyssa was amazing and on top of every detail regarding my car
6/6/2024
Larry W. VERIFIED CUSTOMER
Be happy to help
6/5/2024
Edwin E. VERIFIED CUSTOMER
Great customer service
I’ll be back when my car need maintenance
Thank you George Gonzalez
6/5/2024
Myro C. VERIFIED CUSTOMER
Alfred was super friendly !
6/5/2024
Eliseo D. VERIFIED CUSTOMER
This was my first visit to Lexus to service my new RX 350h. Mark provided me with excellent customer service from beginning to end.
6/5/2024
Gilberto G. VERIFIED CUSTOMER
Yes, all your service personnel are great, Alfred answered all my questions.