Tino provides an exceptional service experience! Tino takes the time to listen and quickly help resolve any issues. Tino gets a 10 out of 10 when it comes to taking care of the customer and reinforcing the value of the Lexus brand. I go out of my way to come to Crown Lexus 100% because of Tino. Thanks Tino, your expertise is appreciated.
7/3/2024
ANGEL A. VERIFIED CUSTOMER
Excellent service!
7/3/2024
BRITTANY J. VERIFIED CUSTOMER
He was the best !! Thank you
7/3/2024
PRABHAKAR K. VERIFIED CUSTOMER
Appt time 9:45 am, checked in early enough at 9:31am. But had to wait nearly 1 hr for Eli to get the car to service. Then for simple oil change had to wait 2 hrs.
7/3/2024
REBECCA I. VERIFIED CUSTOMER
Eli was great!
7/3/2024
Kee L. VERIFIED CUSTOMER
I was satisfied with the friendly explanation of the process, and received complete support for everything I needed.
7/1/2024
JENNIFER P. VERIFIED CUSTOMER
Very nice
Explained all things well
Called me promptly with all updates
7/1/2024
GAIL E. VERIFIED CUSTOMER
Eli was courteous and friendly. Diagnosed our problem before our car left for the mechanic.
7/1/2024
LUPE H. VERIFIED CUSTOMER
Chow was very nice. He provided good service. He responded promptly and thoroughly.
7/1/2024
ADRIANA M. VERIFIED CUSTOMER
Elijah was great. Patient, professional.
7/1/2024
ELISSA F. VERIFIED CUSTOMER
Ok
7/1/2024
PAUL R. VERIFIED CUSTOMER
Thank you for your excellent service!
7/1/2024
DANTE N. VERIFIED CUSTOMER
Eli did an amazing job going above and beyond on fixing up my Lexus GS350! He was very quick to respond at any concerns and questions and made sure I got the full Lexus treatment. He even had my entire car inspected and found other issues that very much needed to be fixed/replaced. Highly recommend Eli, as he makes your visit at Crown Lexus worry-free and caters to the customer’s needs! Also,I really appreciated the Uber voucher to get to work after dropping my car off and the free car wash and interior detail before picking up my car. Keep it up!
6/30/2024
DEISSY M. VERIFIED CUSTOMER
Excellent
6/30/2024
NELSON H. VERIFIED CUSTOMER
Elijah was courteous and answered my questions about the service the car needed. He checked on the progress of the service and kept me informed.
6/29/2024
BARBARA A. VERIFIED CUSTOMER
Thank you
6/28/2024
MANAL H. VERIFIED CUSTOMER
Thank you Tony, you were very kind, respectful, and helpful.
6/28/2024
LUIS L. VERIFIED CUSTOMER
Tony is such a great person. Always cheerful and respectful. He provides outstanding customer service
6/28/2024
YOUNG K. VERIFIED CUSTOMER
He tried to help his customers in many ways.Thank you.
6/28/2024
TARA M. VERIFIED CUSTOMER
Faustino Ruiz continues to maintain his professionalism while also being personable.